TL-WA854RE 300Mbps Universal WiFi Range Extender User Guide
Appendix B: Troubleshooting
T1. How do I restore my Range Extender’s configuration to its factory default settings?
There are TWO methods available to restore the factory defaults.
Method 1:
With the Range Extender TL-WA854RE powered on, use a pin to press and hold the RESET
button on the rear panel for more than 8 seconds before releasing it.
Method 2:
Get logged in to the web-based management page of TL-WA854RE, then go to “System
Tools -> Factory Defaults” and click “Restore”.
) Note:
Once the Range Extender is reset, the current configuration settings will be lost and you will
need to reconfigure it.
T2. What can I do if I forget my password?
1) Restore the Range Extender’s configuration to its factory default settings. If you don’t
know how to do that, please refer to previous T1;
2) Use the default user name and password: admin, admin;
3) Try to reconfigure your Range Extender by following the instructions of this UG.
T3. What can I do if I cannot access the web-based configuration page?
1) Check to verify all the connections (either wireless or wired ones) are proper. If yes,
please proceed to the next step; otherwise, check the connections again.
2) Try to obtain an IP address and gateway; if succeed, open your web-browser, enter the
default domain http://tplinkextender.net in the address field and get logged in.
If you are unable to log in, please RESET the device, and then use the default IP address
to get into the web-based configuration page, reconfigure the device.
3) Feel free to contact our technical support, if the problem still persists.
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