Troubleshooting︱

If a problem occurs with your MP300, please first check the information listed below before taking your MP300 for repair. If you are unable to remedy a problem from the following hints, please consult your dealer, service center, or local Transcend branch office. We also have FAQ and Support services on our website.

Operating system cannot detect the MP300

Check the following:

•Is your MP300 properly connected to the USB port? If not, unplug it and plug it in again.

•Is your MP300 connected to the Mac keyboard? If so, unplug it and plug it into an available USB port on your Mac computer.

•Is the USB port enabled? If not, refer to the user’s manual of your computer (or motherboard) to enable it.

The MP300 will not Power ON

Check the following:

•Is the MP300 connected to your computer? If so, unplug it.

•The battery may need to be recharged.

•Try switching the player to the position for 5 to 10 seconds.

Cannot transfer files to the MP300

Unplug the MP300 from your computer, wait a moment, and plug it back in.

Cannot hearaudio playback

•Have you transferred any music files to the MP300? If not, then you must first do so. (Only Mpeg I Layer 3 and WMA files compressed at a rate of 32Kbps–320Kbps, and WAV files are supported.)

•Are the earphones properly connected to the earphones jack? If not, reconnect them.

•Is the volume loud enough? If not, increase the volume level until the music can be heard.

Track playback sounds intermittent

Unplug the earphones and plug them back in again to make sure they are securely connected.

Cannot find the file that was just copied to the MP300

Re-copy the file and refer to the “Disconnecting from a Computer” section to remove the MP300 after the copy

process is completed.

A File that was just deleted still appears

Re-delete the file and refer to the “Disconnecting from a Computer” section to remove the MP300 after the

delete process is completed.

MP300 does not operate after formatting in Windows®

Formatting the MP300 using the “Quick Format,” or “Full Format” option in Windows® erases the default system information that the MP300 requires to operate. To re-install the system information, please visit www.transcend-info.comand download a Firmware Update for your MP300.

14

Page 13 Page 15
Page 14
Image 14
Transcend Information user manual Troubleshooting︱, Operating system cannot detect the MP300
Page 13 Page 15

MP300 specifications

Transcend Information's MP300 is a cutting-edge solid-state drive (SSD) designed to enhance performance in a variety of computing environments. Available in multiple capacities ranging from 128GB to 1TB, the MP300 is equipped with technologies that optimize its speed, durability, and reliability, making it an ideal choice for both general users and professionals.

One of the standout features of the MP300 is its use of NVMe (Non-Volatile Memory Express) technology. This allows the drive to achieve significantly faster data transfer rates compared to traditional SATA SSDs. With read speeds of up to 1,800 MB/s and write speeds of 1,200 MB/s, users can experience quicker boot times, faster file transfers, and seamless application launches, dramatically improving overall system responsiveness.

The MP300 is also designed with 3D NAND flash memory, which enhances storage density and efficiency. This technology fortifies the drive's performance across a wide temperature range, and its high endurance levels ensure that it can handle intensive read/write tasks without compromising longevity. The 3D NAND architecture contributes to better power efficiency, allowing users to save energy while enjoying high-speed computing.

In addition to its impressive speed and storage capabilities, the MP300 features SMI controllers which optimize the data management to maximize throughput. Alongside support for TRIM commands, this functionality helps maintain the SSD's performance over time, ensuring consistent efficiency.

Transcend has prioritized data integrity and security in the design of the MP300. It features advanced error correction code (ECC) algorithms that help detect and correct data corruption. Moreover, the SSD supports AES 256-bit encryption, which secures sensitive information, making it a solid choice for individuals and businesses concerned about data privacy.

The MP300 is also user-friendly, with an easy-to-install M.2 2280 form factor that allows for straightforward integration into laptops and desktops. Its lightweight and compact design make it versatile for various applications, including gaming, content creation, and everyday computing tasks.

In summary, the Transcend Information MP300 SSD stands out in the market with its high-speed NVMe interface, durable 3D NAND technology, robust data protection features, and easy installation. Whether for upgrading existing systems or building new ones, the MP300 provides a reliable and efficient storage solution that caters to the needs of modern users.
Top Page Image Contents