Transporting

Do not pack the StoreJet 25 into luggage without proper padded support. Other items in your luggage may damage the drive during travel if it does not have proper protection.

Avoid squeezing or compressing the StoreJet 25.

Do not place objects on top of your StoreJet 25.

Power

StoreJet external hard drives are powered directly via your computer’s USB port. However, some computers may not be able to supply enough power by using just one USB port. If your StoreJet drive does not function properly, connect both ends of the USB Y-cable to two USB ports on your computer to ensure the StoreJet drive receives sufficient power. Please also avoid using a USB HUB when connecting the StoreJet drive to your computer to avoid the possibility of insufficient power supply.

USB 2.0 Drives: Both ends of the USB Y-cable should be connected to provide ample power to the StoreJet drive

USB 3.0 Drives: The USB I-cable can provide ample power to the StoreJet drive

Use only the USB cable that came with the StoreJet 25 to connect it to a computer, and always ensure that the cable you are using is in good condition. NEVER use a cable that is frayed or damaged.

Ensure nothing is resting on the USB cable and that the cable is not located where it can be tripped over or stepped on.

Reminders

Always follow the procedures in the “Disconnecting from a Computer” section to remove the StoreJet from your computer.

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Transcend Information StoreJet 25 (Version 1.3) user manual Transporting