Troubleshooting

If a problem occurs with your Photo Frame please first check the information listed below before sending your Photo Frame in for repair. If you are unable to remedy a problem from the following hints, please consult your dealer, service center, or local Transcend branch office. We also have FAQ and Support services on our websites. For any Hardware issues please consult the Photo Frame User’s Manual.

I cannot turn my Transcend Photo Frame on

Try pressing the power button located on the back of the Photo Frame. If that doesn’t solve the problem, please check to make sure your Photo Frame is connected securely to the AC adapter, and that the adapter is plugged into a wall socket.

My computer’s operating system cannot detect my Photo Frame

Check the following:

1.Is your Photo Frame properly connected to the USB port? If not, unplug it and plug it in again. Make sure the USB port is connected on both ends, as shown in the User’s Manual.

2.Is a USB Flash Drive plugged in your Photo Frame? If so, unplug it and reconnect the Photo Frame to your computer.

3.Is your Photo Frame connected to the Mac keyboard? If so, unplug it and plug it into an available USB port on your Mac Desktop.

4.Is the USB port enabled? If not, refer to the user’s manual of your computer (or motherboard) to enable it.

I was using my Photo Frame, now no buttons are responding (hangs/lags/stalls)

Try unplugging the AC adapter from your Photo Frame, then reconnecting it to your Photo Frame again.

I have connected my Photo Frame to the computer, but the Photo Frame does not appear

as a new drive in my operating system

Verify the AC adapter is connected to your Photo Frame and that the Photo Frame power is turned on. If not, turn it on and then connect the Photo Frame to the computer again. Please make sure your operating system meets the Transcend Photo Frame system requirements described in the Introduction section.

My Photo Frame cannot read photos on my memory card

1.Make sure the memory card is one of the Photo Frame’s supported memory card types (SD/MMC/MS).

2.Ensure that the memory card is correctly inserted all the way into its appropriate slot.

3.Edited, stretched or warped photos may not display properly on Photo Frame. Some digital cameras save images into non-standard formats—please check your camera’s user manual for specifics.

How can I display video files on my Photo Frame?

The PF705 can only display photos, and does not support video or audio playback.

Can I delete files on my USB flash drive or memory card with the Photo Frame?

The Photo Frame cannot directly delete any files on a USB flash drive or memory card. However, you can connect the Photo Frame to a computer and use the computer to delete files on memory cards that are plugged-in to the Photo Frame.

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Transcend Information TS-PF705W Cannot turn my Transcend Photo Frame on, How can I display video files on my Photo Frame?

PF705, TS-PF705B, TS-PF705W specifications

Transcend Information has established itself as a reliable name in the tech industry, offering innovative solutions that cater to various data storage needs. One of its standout offerings is the TS-PF705 series, which includes the TS-PF705W, TS-PF705B, and PF705 models. These devices reflect a commitment to high performance, durability, and user convenience.

The TS-PF705 series features a sleek and modern design, making it an attractive addition to any workspace. Designed primarily for professionals and enthusiasts alike, these models provide an efficient way to manage and store large volumes of data. The TS-PF705 series is particularly known for its impressive storage capacity, allowing users to save everything from documents to multimedia files without worrying about running out of space.

One of the key technologies utilized in the TS-PF705W and TS-PF705B models is USB 3.2 Gen 1 connectivity. This technology enables ultra-fast data transfer speeds, significantly reducing the time required to upload or download files. Users can expect speeds of up to 5 Gbps, which is ideal for handling large files or backups quickly and efficiently. Additionally, backward compatibility with USB 2.0 ensures that the devices can be used with older systems without any issues.

In terms of security, the TS-PF705 series is equipped with robust encryption features. These devices support hardware encryption, ensuring that sensitive data remains safe from unauthorized access. With the increasing threats of data breaches, this emphasis on security is a significant advantage for users concerned about the integrity of their information.

Moreover, the TS-PF705 series is designed for durability. The outer casing is built with high-quality materials that can withstand the rigors of daily use. They are also compact, lightweight, and portable, making it easy for users to transport them as needed. This portability is particularly beneficial for professionals who are frequently on the move.

In summary, the Transcend Information TS-PF705W, TS-PF705B, and PF705 models are excellent choices for anyone in need of a reliable and efficient storage solution. Their combination of high-speed connectivity, security features, and durable design makes them suitable for both personal and professional use, setting a benchmark in the realm of data storage technology.