Transystem DVB-T manual Trouble Shooting

Chapter 4. Trouble Shooting

1.The “Found new hardware wizard” window pops up while plugging in the DVB-T USB SET-TOP BOX

Please refer to “Chapter 2. Installation Procedure” in the user manual. In Windows XP/2000, if you change the USB port, you have to install the driver again.

2. DVB-T USB SET-TOP BOX does not work properly

In most cases, it’s because of the drivers were not installed well. You might check the driver installation in the device manager of Windows Control Panel. In the device category “Sound, video and game controllers”, there must be a device named “DVB-T USB2.0/1.1 adapter”. If not, please remove the USB box, plug it into the USB port again and follow the steps in “Chapter 2. Installation procedure” in the user manual to re-install the driver.

3.Windows cannot find DVB-T USB SET-TOP BOX

a.Check whether DVB-T USB SET-TOP BOX was connected correctly in the USB port.

b.After the USB box is plugged into the USB port, wait for at least 3 seconds before you launch DVB-USB.

c.Re-start the operation system.

d.Run "Add/Remove Hardware Device" from Windows "Control Panel" to install the correct drivers.

e.Unplug the USB box, and then plug it again. Please note that the interval between plug and unplug should be at least 3 seconds.

f.Plug DVB-T USB SET-TOP BOX into another USB port of the PC.

4.Windows cannot find the driver of DVB-T USB SET-TOP BOX

Make sure the original CD-ROM is in the CD-ROM drive during the installation. Please indicate the correct directory where the drivers are located in Windows if install the drivers by manual.

5. Can not lock any program channel when auto scan.

Please click "OK" button after making or changing any setting in "Scan Channel" before scanning the terrestrial signal.

Check the cable connection between DVB-T USB SET-TOP BOX and the antenna. Please note that the cable should be connected well to the connector of the DVB-T USB SET-TOP BOX. Exit DVB-USB. Unplug the USB box, and then plug it again. Note that the interval between plug and unplug should be at least 3 seconds. Launch DVB-USB and test again.

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