TRENDnet TEG-PCBUSR manual Troubleshooting

Troubleshooting

Q1: Windows is unable to recognize my hardware. What should I do?

A1: First, verify that your computer meets the system requirements as specified in Section 1. Second, go to Start -> Control Panel -> Hardware -> Device Manager. In the list of device types, double-click on Network Adapters. If you see the device with a yellow question mark or exclamation point next to it, double- click on it, click on Drivers and click Update Drivers. Follow the Hardware Update Wizard instructions as illustrated in Section 2. Third, if the device manager fails to recognize the presence of a new networking adapter, verify that the network adapter is firmly seated in the PC CardBus slot. Fourth, install the adapter into another available PC CardBus slot

Q2: Windows recognizes my new hardware, but I'm unable to connect to my network. What should I do?

A2: First, verify that the RJ-45 Ethernet Cable is securely connected from your switch or router to your network adapter. Second, verify that the LEDs on your network card are lit. Third, verify that the TCP/IP settings are set to Obtain an IP address automatically.

Q3: When I connect the adapter to a gigabit switch, I am not getting gigabit speeds. What should I do?

A3: Make sure you are using CAT-5e or CAT-6 Ethernet Cables. Some CAT-5 cables are not rated to run in Gigabit.

If you still encounter problems or have any questions regarding the TEG-PCBUSR, please refer to the User's Guide included on the Driver CD-ROM or contact TRENDnet's Technical Support Department.

Certifications

This equipment has been tested and found to comply with FCC and CE Rules. Operation is subject to the following two conditions:

(1)This device may not cause harmful interference.

(2)This device must accept any interference received. Including interference that may cause undesired operation.

Waste electrical and electronic products must not be disposed of with household waste. Please recycle where facilities exist. Check with you Local Authority or Retailer for recycling advice.

NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.

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