Tricity Bendix AW1402W, AW1202W user manual Guarantee conditions

126.2942.02…AW1202-AW1402.qxd 25/4/08 12:53 Página 28

Guarantee conditions

Standard guarantee conditions

We, Electrolux, undertake that if within 12 months of the date of the purchase this Electrolux appliance or any part thereof is proved to be defective

by reason only of faulty workmanship or materials, we will, at our option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:

●The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.

●The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s instructions.

●The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us.

●Electrolux Service Force Centre must undertake all service work under this guarantee

●Any appliance or defective part replaced shall become the Company’s property.

●This guarantee is in addition to your statutory and other legal rights.

Exclusions

●Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic.

●Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United Kingdom.

●Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements.

●Products of Electrolux manufacturer that are not marketed by Electrolux.

Service and Spare Parts.

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning:

0870 5 929 929

Your telephone call will be automatically routed to the Service Force Centre covering your postcode area.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the heading “What to do if...”

When you contact the Service Force Centre you will need to give the following details:

1Your name, address and postcode.

2 Your telephone number.

3 Clear concise details of the fault.

4 The model and Serial number of the appliance (found on the rating plate).

5 The purchase date.

Please note a valid purchase receipt or guarantee documentation is required for in guarantee service calls.

Customer Care

For general enquiries concerning your Electrolux appliance, or for further information on Electrolux products please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.electrolux.co.uk

Customer Care Department, Electrolux Major

Appliances

Addington Way, Luton, Bedfordshire, LU4 9QQ

Electrolux	Tel: 08705 950 950 (*)
AEG-Electrolux	Tel: 08705 350 350 (*)
Zanussi-Electrolux	Tel: 08705 727 727 (*)

(*) Calls may be recorded for training purposes

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