Something Not Working
If the appliance is not working correctly, please carry out the following checks, before contacting your local Tricity Bendix Service Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
SYMPTOM | SOLUTION | |
■ The hob hotplate does not heat up. | ◆ Check that the unit is plugged in and the electrical | |
| supply is switched on | |
| ◆ Check that the RCCB has not tripped (if fitted) | |
| ◆ Check the mains fuse has not blown | |
| ◆ Check the correct control knob has been turned. | |
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| |
■ The plate is not giving satisfactory results | ◆ Check the plate is clean and dry | |
| ◆ Check the cooking pan is the correct size for the | |
| plate. | |
| ◆ Check the cooking pan has a flat bottom | |
| ◆ Check the setting is correct for the type of | |
| cooking. | |
|
| |
■ The oven does not come on | ◆ Check a cooking function / temperature have been | |
| selected. | |
| ◆ The socket switch or the switch from the mains | |
| supply to the cooker are ON. | |
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| |
■ The oven temperature light does not come on | ◆ Select a temperature with the oven function | |
| ||
| control knob. | |
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| |
■ It takes too long to finish the dishes, or they are | ◆ The temperature may need adjusting | |
| ||
cooked too fast. |
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■ Steam and condensation settle on the food and the | ◆ Refer to the contents of this booklet, especially to | |
oven cavity. | the chapter “Using the Oven”. | |
◆ Leave dishes inside the oven no longer than | ||
| ||
| minutes after the cooking is completed. | |
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If after these checks, the appliance still does not work, contact your local Service Force Centre.
When you contact the Service Centre, they will need the following information:
1.Your name, address and post code.
2.Your telephone number
3.Clear and concise details of the fault
4.The model and the serial number (see rating label)
5.Date of purchase
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