SOMETHING NOT WORKING?
We strongly recommend that you carry out the following checks on your appliance before calling a Service Engineer. It may be that the problem is a simple one which you can solve yourself without the expense of a Service call.
If our Service Engineer finds that the problem is listed below you will be charged for the call whether or not the appliance is under guarantee.
The appliance does not work at all:
*Check that the appliance has been wired in and is switched on at the wall.
*Check that the main appliance fuse is working.
*Check that the timer instructions have been followed correctly.
The grill and hotplates work but the oven does not:
*Check that the timer instructions have been followed correctly.
The oven temperature is too high or too low:
*Check that the recommended temperatures are being used (see page 22). Be prepared to adjust the temperature up or down by 10°C to achieve the results you want.
The hotplates and ovens work but the grill does not:
*Check that you have carefully followed the instructions for operation of the grill.
*If the cooling fan fails the grill will not operate. Please call your Local Service Force Centre.
If the oven is not cooking evenly or the side opening door will not stay open:
* Check that the appliance is level.
The oven light fails to illuminate:
*If you have had your appliance for several months you may need to replace the light bulb (see page 28).
The fan oven is noisy:
*Check that the oven is level.
*Check that bakeware and shelves are not vibrating in contact with the back panel in the oven.
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