Service and Spare Parts
In the event of your appliance requiring service, or if you wish to purchase spare parts please contact your local Tricity Bendix Service Force Centre by telephoning:
08705 929929
Your call will be routed the Service Force Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please
visit the website at www.serviceforce.co.uk
For service in the Republic of Ireland contact Tricity Bendix
Long Mile Road Dublin 12
Telephone: 01 4090752.
Before calling out an engineer, please ensure you have read the details under the heading 'Something Not Working?'.
When you contact the Service Centre you will need to give the following details:
1.Your name, address and post code
2.Your telephone number
3.Clear and concise details of the fault
4.The model and serial number of the appliance (found on the rating plate)
5.The purchase date
Please note that a valid purchase receipt or guarantee documentation is required for in- guarantee service calls.
Customer Care Department
For general enquiries concerning your Tricity Bendix appliance or for further information on Tricity Bendix products, you are invited to contact our Customer Care Department by letter or telephone as follows:
Customer Care Department Tricity Bendix
SL1 1DZ
Tel: 08705 950950 calls to this number may be recorded for training purposes.
Peace of Mind for Twelve Months
Tricity Bendix standard guarantee conditions
This guarantee is in addition to your statutory and other legal rights.
We Tricity Bendix undertake that if within 12 months of the date of the purchase this TRICITY BENDIX appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option, repair or replace the same FREE OF ANY CHARGE for labour, materials or carriage on condition that:
The appliance has been installed correctly and used only on the electrical supply stated on the rating plate.
The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's operating and maintenance instructions.
The appliance has not been serviced, maintained, repaired, taken apart or tampered with, by any person not authorised by us.
All service work under this guarantee must be undertaken by a Tricity Bendix service Representative or authorised agent.
Any appliance or defective part replaced shall become our property.
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