Parts Ordering Information

If you need service or parts:

For service assistance or parts, contact your local authorized dealer or the factory.

Your local dealer or service department will need to know the model/serial numbers of the unit to provide the most efficient service. See below for information on how to identify and record the identification numbers for the unit.

If you need engine service or parts:

For engine service or parts, contact your local authorized engine dealer. Look in the yellow pages of the phone book under “Engines-Gasoline” for the name of your nearest authorized engine dealer. An authorized engine dealer can handle all parts, repairs, and warranty service concerning the engine.

Note:

All replacement parts must conform to our rigid quality specifi- cations. Although some replacement parts we provide may vary slightly in shape, color or texture from the original parts, any variations will not affect the fit or performance of these parts on your unit.

WARNING

We urge using only genuine replacement parts which meet all the latest requirements. Replacement parts manufactured by others could present safety hazards, even though they may fit on the unit!

IMPORTANT:

Left and right sides of the unit are determined by standing behind the unit, in the operator’s position, and facing in the direction of forward travel.

NOTICE:

We reserve the right to change specifications, add improve- ments or discontinue the manufacture of any of our equipment without notice or obligation to purchasers of our equipment.

Identification Numbers

Record the Model/Serial Numbers here:

When ordering parts from us or your local servicing dealer, you will need to provide the unit’s model/serial number. For your convenience and ready reference, record this information below.

Product Model/Serial Number

Engine Model/Serial Spec. Numbers

Date of Purchase

Name of Dealer

For customer assistance, contact your nearest authorized dealer or:

GARDEN WAY INCORPORATED • 1 Garden Way • Troy, New York 12180

Customer Service: 1-800-437-8686 • Technical Service: 1-800-520-5520 • Parts Service: 1-800-648-6776

• FAX: (518) 391-7332 • WEBSITE: www.troybilt.com

Outside the United States and Canada:

Customer Service: (518) 391-7007 • Technical Service: (518) 391-7008 • Parts Service: (518) 391-7006 • FAX (518) 391-7332

1905230 (1/99)

Printed in U.S.A.

©1999 Garden Way Incorporated

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Troy-Bilt 12193-6.5HP, 12191-5HP, 12193 - 6.5HP manual Parts Ordering Information