Troy-Bilt 5521 warranty Trouble Shooting, Problem, Possible Causes

Problem		Possible Cause(s)
Engine fails to start	1.	Fuel tank empty, or stale fuel	1.	Fill tank with clean fresh gasoline.
	2.	Blocked fuel line	2.	Clean fuel line
	3.	Key not in ON position	3.	Insert key and turn to ON position
	4.	Spark plug wire disconnected	4.	Connect wire to spark plug.
	5.	Faulty spark plug	5.	Clean spark plug, readjust gap, or
				replace.
	6.	Engine not primed	6.	Prime engine four times.
	7.	Engine flooded from excessive	7.	Wait at least ten minutes before
		priming		starting.
Engine runs erratic	1.	Unit running on choke	1. Move choke lever to OFF position.
	2.	Fuel line blocked, or stale fuel	2. Clean fuel line and fill tank with
				fresh, clean gasoline.
	3.	Water or dirt in fuel system	3. Refer to engine manual for remedy.
	4.	Carburetor out of adjustment	4. Refer to engine manual for remedy.
Engine overheats	1.	Carburetor out of adjustment	1.	Refer to engine manual for instruction.
Loss of power	1.	Spark plug wire loose	1.	Firmly connect spark plug wire.
	2.	Vent in gas cap plugged	2.	Clear vent.
Excessive vibration	1.	Loose parts or damaged auger	1.	Stop engine immediately and
				disconnect spark plug wire. Check
				for possible damage. Tighten all
				bolts and nuts. Repair as needed. If
				the problem persists, take unit to an
				authorized service dealer.
Unit fails to self-propel	1.	Drive cable out of adjustment	1.	Adjust control cable following instruc-
				tions on page 9 of this manual.
	2.	Drive belt loose or damaged	2.	Replace drive belt.
Augers continue to rotate	1.	Cable out of adjustment.	1.	Adjust auger control cable as
				shown in “Making Adjustments” on

page 10.

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Trouble-

Shooting

Please do NOT

return the unit to the retailer from which it was purchased, without first contacting Customer Support.

Log onto

www.troybilt.com or call a customer service representative at 1(866) 840-6483 or (330) 558-7220.

Note:

You will need the model number and serial number if and

Unit fails to discharge	1.	Chute assembly clogged.
snow
	2.	Shear pin sheared.
	3.	Foreign object lodged in auger.
	4.	Auger control cable out of
		adjustment.
	5.	Auger belt loose or damaged.

1.Stop engine and disconnect spark plug wire. Clean chute and inside of auger housing with clean-out tool or stick.

2.Replace shear pin.

3.Stop engine immediately and disconnect the spark plug wire. Remove object from auger.

4.Adjust auger control cable.

5.Replace auger belt.

when calling Customer

Support, logging

onto our website and contacting a service dealer. Please refer to page 2 of this manual for information regarding locating and recording your model and serial numbers.

NOTE: For repairs beyond the minor adjustments listed above, contact your nearest authorized service representative or call 1-866-840-6483 for the Customer Support Center. Refer to the engine manual for more engine related information.

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