Troy-Bilt STORM Series warranty Trouble- shooting, Problem, Cause, Remedy

Problem		Cause		Remedy
Engine fails to start	1.	Choke not in ON position.	1.	Move choke to ON position.
	2.	Spark plug wire disconnected.	2.	Connect wire to spark plug.
	3.	Fuel tank empty or stale fuel.	3.	Fill tank with clean, fresh gasoline.
	4.	Engine not primed.	4.	Prime engine as instructed in “Operat-
				ing Your Snow Thrower”.
	5.	Faulty spark plug.	5.	Clean, adjust gap, or replace.
	6.	Blocked fuel line.	6.	Clean fuel line.
	7.	Safety key not in ignition on engine.	7.	Insert key fully into the switch.
Engine runs erratic	1.	Unit running on CHOKE.	1.	Move choke lever to OFF position.
	2.	Blocked fuel line or stale fuel.	2.	Clean fuel line; fill tank with clean,
				fresh gasoline.
	3.	Water or dirt in fuel system.	3.	Drain fuel tank. Refill with fresh fuel.
	4.	Carburetor out of adjustment.	4.	Contact an authorized Service Center.
Engine overheats	1.	Carburetor not adjusted properly.	1.	Contact Service Center.
Excessive	1.	Loose parts or damaged auger.	1.	Stop engine immediately and discon-
Vibration				nect spark plug wire. Tighten all bolts
				and nuts. If vibration continues, have
				unit serviced by an authorized Service
				Center.
Loss of power	1.	Spark plug wire loose.	1.	Connect and tighten spark plug wire.
	2.	Gas cap vent hole plugged.	2.	Remove ice and snow from gas cap.
				Be certain vent hole is clear.
	3.	Exhaust port plugged.	3.	Contact Service Center.
Unit fails	1.	Drive control cable in need of adjust-	1.	Adjust drive control cable. Refer to
to propel itself		ment.		“Making Adjustments”.
	2.	Drive belt loose or damaged.	2.	Replace drive belt.
Unit fails	1.	Chute assembly clogged.	1.	Stop engine immediately and discon-
to discharge snow				nect spark plug wire. Clean chute
				assembly and inside of auger housing
				with clean-out tool or a stick.
	2.	Foreign object lodged in auger.	2.	Stop engine immediately and discon-
				nect spark plug wire. Remove object
				from auger with clean-out tool or a
				stick.
	3.	Auger control cable in need of adjust-	3.	Refer to Auger Control Test.
		ment.
	4.	Auger belt loose or damaged.	4.	Refer to Maintenance section.
	5.	Shear pin(s) sheared.	5.	Replace with new shear pin(s).

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Trouble- shooting

This section addresses minor service issues.

For further details,

contact an authorized

service center.

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