Commercial Limited Warranty
Z9/Z9.1/Z9.15 Treadmills
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All TRUE products are distributed by TRUE FITNESS TECHNOLOGY and are warranted to the original registered Product purchaser that the parts of the TRUE product (the “Product”) listed below, under normal use and service, shall be free of manufacturing defects in workmanship and materials only for the period of time beginning from the original date of purchase set forth below:
Frame* | Lifetime |
Drive & Controller Motor | 5 Years |
All Other Parts | 3 Years |
Labor** | 3 Years |
Claims Procedure: True Fitness Limited Warranty service may be obtained by contacting the authorized True Fitness dealer from whom the Product was purchased. If the dealer from whom the Product was purchased is no longer an authorized True Fitness dealer, then True Fitness Limited Warranty service may be obtained by contacting True Fitness directly at:
True Fitness Technology Inc., Service Department
865 Hoff Road, O’Fallon, MO 63366
The above Limited Warranty is subject to and will be in accordance with the conditions set forth below:
1.This Limited Warranty can be processed only if the Warranty Registration Form is completed
2.This limited warranty applies to the product only while the product remains in the possession of the original purchaser and is not transferable.
3.This Limited Warranty becomes VALID ONLY if the Product is initially assembled/installed by a TRUE authorized dealer/technician (if anyone other than a TRUE authorized dealer/technician initially assembles and installs the Product, this limited warranty will be void unless the written authorization of TRUE is first obtained).
4.This limited warranty does not cover damage or equipment failure resulting from or caused by improper assembly/installation, failure to follow instructions and warnings in owner’s manual, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary maintenance. (As referenced in the owner’s manual.)
5.This limited Warranty applies only to the cost of repair or replacement of parts and does not include labor (beyond the above warranty period), transportation, service, return and freight charges associated therewith expressly specified herein.
6.This limited warranty shall not apply to: Software version upgrades; cosmetic items, including but not limited to the following: grips, paint, and labels; service calls to correct installation of the equipment or instruct owners on how to use the equipment; or any labor costs incurred beyond the applicable labor warranty period.
7.This limited warranty is in lieu of all warranties, express or implied, and in lieu of all other obligations or liabilities on the part of True Fitness,
under no circumstances shall True Fitness be liable by virtue of this limited warranty or otherwise from damage to any person or property whatsoever for any special, indirect, incidental, secondary or consequential losses, damages or expenses in connection with exercise products.
8.The Polar T31 Transmitter is covered under warranty by Polar Electro Inc. (“Polar”). For warranty information concerning the Polar T31 Transmitter, visit www.polarusa.com or call
Any implied warranty is limited in duration to the time period covered by the Limited Warranty. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion may not apply to you. This Limited Warranty grants you specific legal rights and you may also have other rights which vary from state to state.
NOTETOAUTHORIZEDWARRANTYLABOR PROVIDERS:
Warranty labor reimbursement or warranty parts rights may not be transferred to, reassigned to, a third party without the express written
consent of True Fitness. Even jobbing out warranty labor requires True Fitness’ written approval.
NOTE: Warranty valid for USA and Canada only.
*The frame is warranted for defects in material and workmanship for as long as the original purchaser owns the product. The frame is warranted for labor and freight (for part shipped from True Fitness) for three years from date of purchase.
**Labor is covered for a period of three years from the date of purchase as long as a True Fitness authorized service provider performs the service. Service that requires over 50 miles of travel may be subject to additional charges.
***Reasonable and necessary maintenance includes proper lubrication of the running deck and treadbelt area as specified in the owner’s manual. Failure to maintain proper lubrication of the Product will void this Limited warranty.
PLEASE RETAIN THIS
PORTION FOR YOUR RECORDS
Write in Your Serial Number Here: |
Your serial number will be located on the front of the |
treadmill motorcover. |
Example of Serial Number Sticker |
v2.00525400 |
