FREQUENTLY ASKED

QUESTIONS

Q1: What color should the charging light be when charging a headset?

A1: The charging light should glow green while a headset is in the front slot; red while a headset is in the back slot, and Amber (Reddish-Green) while there are headsets in both the front and back charging slots.

Q2: Where can we buy Optional Accessories and TV Ears Tips?

A2: TV Ears Tips can be purchased on our website, www.TVEars.com, or through our customer service line at (888) 883-3277 or at an authorized TV Ears Dealer.

Q3: How long will the batteries last on a full charge?

A3: After the initial 12 hour charge the batteries in our TV Ears system are designed to last up to 10 hours

Q4: What is the lifetime of the batteries?

A4: The batteries are designed to last between 1– 2 years depending on use.

Q5: How do I Charge the headset?

A5: Gently place the TV Ears headset in the charger cradle of the transmitter for 1 hour.

Q6: Can I overcharge the headset?

A6: Our TV Ears Headset is not able to be overcharged.

Q7: I plugged in the AC Adapter and there is no green light?

A7: The charging light will only come on when a headset is placed in the charging cradle of the transmitter. It should come on green if you place a headset into the front charging slot.

Q8: I plugged the Audio Cord into the ports on the front of my TV why don’t I hear any Audio?

A8: Any Audio ports on the front of your television are Audio Inputs and are not compatible with our system. Audio Outputs are located on the back of a television, and are clearly labeled Audio Out.

Q9: The Foam Rings on my ear tips came off and I can’t get them back on.

A9: If the foam ring of the ear tips has come off then you would need to order replacement ear tips. Those can be ordered Online (www.TVEars.com) or over the phone at (888) 883-3277.

Q10: I walked into the next room and I can’t hear the television anymore, is this normal?

A10: TV Ears uses Infrared technology in our TV Ears Systems, which requires a direct Line of Sight in order for you to receive a clear Audio Sound.

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TV Ears Headset System installation instructions Frequently Asked Questions

Headset System specifications

The TV Ears Headset System is a revolutionary audio solution designed specifically for those who experience difficulties hearing television dialogue clearly. This innovative headset system enables users to enjoy their favorite shows without raising the television volume, which can disturb others in the household.

One of the standout features of the TV Ears Headset System is its advanced infrared technology. This technology allows for a clear, wireless connection between the user and the TV, providing a rich audio experience without the constraints of cords and cables. The wireless range typically allows users to move freely within their home while still enjoying crisp sound quality, making it perfect for multitasking or simply getting up during a show.

The system is equipped with voice clarification technology, which enhances spoken dialogue, making it clearer and easier to understand without compromising the quality of sound effects or music. This feature is particularly beneficial for those who struggle with high frequencies or complex sound mixes.

Another key characteristic of the TV Ears Headset System is its ergonomic design. The headsets are lightweight and comfortable, ensuring that users can wear them for extended periods without discomfort. Adjustable headbands and cushioned ear cups provide a personalized fit, catering to a wide range of head sizes and shapes.

Battery life is another important aspect of the TV Ears Headset System. Most headsets come with long-lasting rechargeable batteries, ensuring that users can enjoy hours of uninterrupted viewing. Additionally, the system typically includes a docking station that not only serves as a charging base but also as a transmitter for the audio signal, simplifying the setup process.

The TV Ears Headset System is compatible with various television types, including modern flat-screen TVs and older models, thanks to its variety of connection options. Users can easily connect via optical audio, AUX input, or traditional RCA outputs, making it a versatile choice for any home entertainment system.

In conclusion, the TV Ears Headset System combines advanced technologies with user-friendly design to deliver an exceptional viewing experience. With features like wireless connectivity, voice clarification, and ergonomic comfort, it stands out as an ideal solution for those looking to enhance their television audio experience without disturbing others.