Problem

Possible Cause

Remedy

Unit runs but

Scale and mineral

Clean unit. See

produces very

buildup in unit.

MAINTENANCE.

little ice.

 

 

Inadequate airflow at

Remove items blocking

(continued)

the front of the unit.

airflow.

 

Ice is slow to

Ice-making system

Run unit through

release or does

is dirty.

automatic clean cycle.

not release from

 

See MAINTENANCE.

the evaporator.

 

 

Unit is not level.

See LEVELING THE

 

 

 

UNIT.

 

Low air temperature

Surrounding air

 

around unit.

temperature must be

 

 

at least 50°F (10°C).

Poor ice quality.

Poor incoming water

Consult a qualified

(soft or unclear)

quality.

plumber to test the

 

 

water quality and

 

 

recommend appropriate

 

 

treatment.

 

Ice-making system is

Run unit through

 

dirty.

automatic clean cycle.

 

 

See MAINTENANCE.

Unit produces

Low water level.

Check to see that

shallow or

 

overflow tube is fully

incomplete cubes,

 

seated.

or the ice fill

 

 

 

 

pattern on the

Hot incoming water.

Connect the unit to a

evaporator is

 

cold water supply.

incomplete.

 

See INSTALLATION.

 

Incorrect incoming

Water pressure must

 

water pressure.

be 20-120 psi.

 

Unit is not level.

See LEVELING THE

 

 

UNIT.

 

 

 

 

 

 

37