Problem

Possible Cause

Remedy

Unit runs but

Inadequate airflow at

Remove items blocking

produces very

the front of the unit

airflow

little ice

 

 

Ice thickness

Adjust ice thickness.

(continued)

adjustment dial

See ADJUSTING ICE

 

improperly set

THICKNESS

Ice is slow to

Ice-making system

Run unit through

release or does

is dirty

automatic clean cycle.

not release from

 

See CARE AND

the evaporator

 

CLEANING

 

Unit is not level

See LEVELING THE UNIT

 

Low air temperature

Surrounding air

 

around unit

temperature must be

 

 

at least 50°F (10°C)

Poor ice quality

Poor incoming water

Consult a qualified

(soft or unclear)

quality

plumber to test the

 

 

water quality and

 

 

recommend appropriate

 

 

treatment

 

Ice-making system is

Run unit through

 

dirty

automatic clean cycle.

 

 

See CARE AND

 

 

CLEANING

Unit produces

Low water level

Check to see that

shallow or

 

overflow tube is fully

incomplete cubes,

 

seated

or the ice fill

 

 

Hot incoming water

Connect the unit to a

pattern on the

 

cold water supply.

evaporator is

 

 

See INSTALLATION

incomplete

 

 

 

Ice thickness

Adjust ice thickness.

 

 

adjustment dial

See ADJUSTING ICE

 

improperly set

THICKNESS

 

Incorrect incoming

Water pressure must

 

water pressure

be 20-120 psi

 

Unit is not level

See LEVELING THE

 

 

UNIT

 

 

 

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