Ultimate Technology M700 Install the Keyboard, Troubleshooting Procedures, Symptom Solutions

Models: M700

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11393108 Rev C

Series M700 POS Keyboard Installation Guide

Install the Keyboard

1)Unpack the keyboard and all supplied components

2)Route the PS2 keyboard cable from the keyboard install location to the keyboard port on the logic unit

3)Plug the PS2 cable into the keyboard port on the logic unit

4)Position keyboard to simplify port access (keyboard ports are located on the rear of the keyboard)

5)Plug the PS2 cable into the keyboard port on the keyboard

Note: If other connections to the keyboard are required, refer to the Programming and User’s Guide available on www.utcretail.com.

6) Position the keyboard in its install location

Note: The Series M700 POS Keyboard is shipped with a factory default layout. If you would like to change the keyboard layout, it is programmable via a utility called ULAP (UTC RETAIL Layout And Programming). ULAP is available on UTC RETAIL’s web site, www.utcretail.com, within the driver download section. This utility will run under Windows or Linux, and allows you to program every facet of your M700 POS Keyboard.

CONGRATULATIONS! You have completed the installation of UTC RETAIL’s Series M700 POS Keyboard. If you experience problems with any of the components of the Series M700 POS Keyboard, see the “Troubleshooting Procedures” section below.

Troubleshooting Procedures

The following table presents symptoms and solutions for problems potentially encountered when installing the Series M700 POS Keyboard components.

Symptom

Solutions

 

 

A keyboard error message

Check to see if the keyboard cable is properly connected to the keyboard

displays when I boot the

and to the logic unit.

logic unit.

 

 

 

The keys on the keyboard

Check to see if the keyboard cable is properly connected to the keyboard

do not perform the desired

and to the logic unit.

function.

If utilizing a custom layout, attempt to re-program the keys with the ULAP

 

 

utility

 

Ensure that ULAP and the programmed key functions have been used per

 

UTC RETAIL specifications. (Refer to the M700 users manual, available on

 

UTC RETAIL’s web site, www.utcretail.com, within the 2800 Series product

 

manuals section)

 

 

Note: Please contact UTC RETAIL Technical Support at 800.349.0546, if you have any problems not addressed in the Troubleshooting Procedures, or have questions about other sections of this documentation.

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Ultimate Technology M700 Install the Keyboard, Troubleshooting Procedures, Position the keyboard in its install location