Troubleshooting

Problems

Possible solutions

 

xxCheck the telephone cord connection.

I can’t make or receive

xxDisconnect the base AC adapter. Wait a few minutes,

calls.

then reconnect it.

 

xxMake sure the base is plugged in.

The handset won’t ring.

xxMake sure the ringer is turned on.

The handset is not

xxCharge the battery for 15-20 hours.

working.

xxCheck the battery connection.

The handset won’t display

xxLet calls ring twice before answering.

CID information.

xxMake sure your CID service is active.

I hear a beeping during

xxThe battery is getting low. Check the handset for a low

battery alert. Finish your conversation and return the

a call.

handset to the cradle as soon as possible.

 

 

 

 

xxCheck for interference from appliances (microwave

 

ovens, TVs, etc.) or wireless devices (baby monitors,

There’s a lot of noise or

WiFi equipment, etc.). Move the handset or base away

static on the line

from the interference source.

 

xxMove the handset closer to the base.

 

xxTurn the T-coilon for telecoil hearing aids (see p. 6).

 

 

Installing a Line Filter or DSL Filter

xxA telephone line filter or DSL filter prevents services that use the phone line from causing interference on your phone. To get a line filter, contact your service provider or look in an electronics store.

xxPlug the filter into the telephone wall jack and plug the base into the filter. Make a test call to make sure the noise is gone.

Liquid Damage

CAUTION: If the base is covered in liquid, disconnect the adapter and phone cord from the wall before touching it.

If the liquid is only on the exterior housing of the base or handset, wipe it off and use as normal. If you can hear liquid inside the housing:

1.Remove all compartment covers, and disconnect all cables and cords.

2.If liquid is leaking from any vent or hole, turn the phone so that vent faces down. If not, place the largest vent face down.

3.Let dry for at least 3 days. Check for liquid inside the phone before replacing compartment covers and reconnecting cords.

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Uniden D1364BK Troubleshooting, Installing a Line Filter or DSL Filter, Liquid Damage, Problems Possible solutions