Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, please call our Customer Hotline at 1-800-297-1023. (Mon - Fri 7 am to 7 pm, Sat/Sun 9 am to 5 pm, CST. Phone support is closed on holidays.)

Symptom

Suggestion

 

 

The charge/in use LED or

• Make sure the AC adapter is plugged into the cradle and wall outlet.

charge LED won't illuminate

• Make sure the handset is properly seated in the cradle.

when the handset is placed in

• Make sure the charging contacts on the handsets are clean.

the cradle.

 

 

 

The audio sounds weak and/or

• Move the handset and/or main base away from metal objects or appliances and try again.

scratchy.

• Press the select/channel key in the talk mode to help eliminate background noise.

 

• Make sure that the handset is not too far from the main base.

 

 

Can't make or receive calls.

Re-register both handsets (see page 12).

 

• Check both ends of the telephone line cord.

 

• Make sure the AC adapter is plugged into the main base and wall outlet.

 

• Disconnect the AC adapter for a few minutes. Then reconnect it.

 

• Change the digital security code (see page 32).

 

• Make sure that the handset is not too far from the main base.

 

• Check the dialing mode used by your telephone company.

 

 

w w w . u n i d e n . c o m

T R O U B L E S H O O T I N G [ 3 6 ]

T R O U B L E S H O O T I N G

Page 37
Image 37
Uniden DXI4286-2 manual Troubleshooting, Charge/in use LED or