Troubleshooting

If your cordless telephone is not performing to your expectations, please try these simple steps.

NOTE: Do not attempt to service this unit yourself. Servicing must be performed by qualified personnel.

Symptom

 

Suggestion

 

 

 

The charge/in use LED won’t

•

Make sure the AC adapter is plugged into the base and a wall outlet.

illuminate when the handset

•

Make sure the handset is properly seated in the base.

is placed in the base.

•

Make sure that the charging contacts on the handset are clean.

The audio sounds weak

•

Move the handset and/or base to a different location away from

and/or scratchy.

 

metal objects or appliances and try again.

 

•

Press the channel key to help eliminate background noise.

Can’t make or receive calls.

•

Check both ends of the telephone line cord.

 

• Make sure the AC adapter is plugged into the base and a wall outlet.

 

•

Disconnect the AC adapter for a few minutes, then reconnect it.

 

•

Change the digital security code (see page 7).

 

•

Make sure that the handset is not too far from the base.

The handset doesn’t ring or

•

The Nickel-Cadmium battery pack may be weak. Charge the

receive a page.

 

battery for 15-20 hours.

 

•

The handset may be too far away from the base.

 

•

Place the base away from appliances or metal objects.

 

•

Change the digital security code (see page 7).

Severe noise interference

•

Keep the handset away from microwave ovens, computers, remote

 

 

control toys, wireless microphones, alarm systems, intercoms,

 

 

room monitors, fluorescent lights, and electrical appliances.

 

•

Move to another location or turn off the source of interference.

If you still have a problem

•

Call our customer hotline at 1-800-297-1023.

 

 

 

Liquid Damage

Moisture and liquid can damage your cordless phone. In case of accidental submersion, please read the following steps.

Case

Action

 

 

If the handset or base is exposed to

Wipe off the liquid, and use as normal.

moisture or liquid, but the liquid only

 

affects the exterior plastic housing.

 

If moisture or liquid has entered

Handset:

the plastic-housing (i.e. liquid can

1. Remove the battery cover and leave it off for ventilation.

be heard in the phone or liquid

2. Remove the battery pack by disconnecting.

has entered the handset battery

3. Leave the battery cover off and the battery pack disconnected for at

least 3 days.

compartment or vent openings

4. Once the handset is completely dry, reconnect the battery pack and

on the base).

the battery cover.

 

 

5. Recharge the handset’s battery pack for 20 hours in the base unit

 

before using the phone.

 

Base:

 

1. Disconnect the AC adapter from the base unit, cutting off electrical

 

power.

 

2. Disconnect the telephone cord from the base unit.

 

3. Let dry for at least 3 days.

 

IMPORTANT: You must unplug the telephone line while

 

recharging the battery pack to avoid charge interruption.

 

CAUTION:

 

DO NOT use a microwave oven to speed up the drying process. This will

 

cause permanent damage to the handset, base and the microwave oven.

 

After following these steps, if your cordless telephone does not work,

 

please send to:

 

Uniden America Corporation

 

Parts and Service Division

 

4700 Amon Carter Blvd.

 

Ft. Worth, TX 76155

 

1-800-554-3988. Monday through Friday

 

8 a.m. to 5 p.m. CST

 

 

 

 

 

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Uniden EXP971 manual Troubleshooting, Liquid Damage, Symptom Suggestion, Case Action
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EXP971 specifications

The Uniden EXP971 is a versatile and advanced two-way radio designed to provide reliable communication in various situations, whether for outdoor adventures, job sites, or personal use. Known for its robust build and a wealth of features, this model stands out in the crowded market of handheld radios.

One of the key features of the Uniden EXP971 is its impressive range, capable of communicating up to 36 miles under optimal conditions. This extended range makes it an ideal choice for larger properties, outdoor activities such as hiking or camping, and situations where long-distance communication is crucial. The device operates on 22 channels with 121 privacy codes, ensuring that users can find a free channel in crowded areas and maintain private communications.

In terms of technology, the EXP971 employs advanced frequency modulation, which helps to enhance voice clarity and reduce static interference. This technology ensures that users receive clear audio quality, which is critical in many scenarios, especially in noisy environments. The radio also features weather alerts, allowing users to stay informed about potential hazards and changes in weather conditions, making it a perfect companion for outdoor enthusiasts.

The Uniden EXP971 is equipped with a rechargeable lithium-ion battery, offering a longer life between charges compared to traditional battery-operated models. This feature is particularly advantageous for users who spend extended periods away from power sources, such as during camping trips or when working in remote areas. Additionally, the device includes a battery saver option, which helps to extend battery life even further.

Another noteworthy characteristic of the EXP971 is its durability. Designed to withstand the rigors of outdoor use, it is both water and dust resistant, conforming to IPX4 standards. This means that it can handle splashes of water and light rain, making it suitable for various outdoor conditions without the fear of damage.

The Uniden EXP971 also incorporates a hands-free operation mode, allowing users to communicate easily while multitasking. This functionality is useful for situations where hands are occupied, such as when driving or handling equipment.

In summary, the Uniden EXP971 is a feature-rich and durable two-way radio that excels in performance, range, and reliability. Its advanced technologies, user-friendly design, and robust characteristics make it an excellent choice for both casual users and professionals who require dependable communication tools in their activities. With the Uniden EXP971, staying connected in any environment has never been easier.
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