Contact 1.800.762.1142 for assistance. Do not return to place of purchase. | PAGE NO |
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Troubleshooting
Problem | Possible Cause | Prevention/Cure |
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| ,0 GAS TANK VALVE IS CLOSED | Make sure regulator is securely attached to the LP gas tank, turn LP gas tank | ||
| VALVE TO h/0%.v |
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| ,0 GAS TANK IS LOW OR EMPTY | 2EPLACE OR REFILL ,0 GAS TANK |
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| 4URN ,0 GAS TANK VALVE TO h#,/3%$v | ||
| LP gas leak | 7AIT MINUTES FOR GAS TO CLEAR | ||
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| &OLLOW h#HECKING FOR ,EAKSv IN THE OWNERS MANUAL | ||
Burner will not light using ignitor |
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Battery needs to be changed | 2EPLACE THE h!!v BATTERY FOLLOW ASSEMBLY STEP FOR INSERTING BATTERY | |||
| %LECTRODE AND BURNERS ARE WET | 7IPE DRY WITH CLOTH |
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| %LECTRODE CRACKED OR BROKEN SPARKS AT CRACK | 2EPLACE ELECTRODE |
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| Wire loose or disconnected | 2ECONNECT WIRE OR REPLACE ELECTRODEWIRE ASSEMBLY | ||
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| 7IRE IS SHORTING SPARKING BETWEEN IGNITOR AND ELECTRODE | 2EPLACE IGNITOR WIREELECTRODE ASSEMBLY | ||
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| Bad ignitor | 2EPLACE IGNITOR |
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| #HECK IF ,0 GAS TANK IS EMPTY |
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| .O GAS FLOW | ! )F EMPTY REPLACE OR RElLL |
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| " )F ,0 GAS TANK IS NOT EMPTY REFER TO h3UDDEN DROP IN GAS mOW OR REDUCED | |||
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| mAME HEIGHTv |
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| ,0 GAS TANK IS LOW OR EMPTY | 2EPLACE OR REFILL ,0 GAS TANK |
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| 4URN ,0 GAS TANK VALVE TO h#,/3%$v | ||
| LP gas leak | 7AIT MINUTES FOR GAS TO CLEAR | ||
Burner will not light with match |
| &OLLOW h#HECKING FOR ,EAKSv IN THE OWNERS MANUAL | ||
#OUPLING NUT AND REGULATOR NOT FULLY CONNECTED | 4URNING THE COUPLING NUT ABOUT ONEHALF TO THREE QUARTERS ADDITIONAL TURN UNTIL | |||
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| SOLID STOP Tighten by hand | |||
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| /BSTRUCTION OF GAS FLOW | #LEAR BURNER TUBES |
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| #HECK FOR BENT OR KINKED HOSE | |||
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| $ISENGAGEMENT OF BURNER TO VALVE | 2EENGAGE BURNER AND VALVE |
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| 3PIDER WEBS OR INSECT NEST IN VENTURI | #LEAN VENTURI AND BURNER TUBE |
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| "URNER PORTS CLOGGED OR BLOCKED | #LEAN BURNER PORTS |
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| /UT OF GAS | 2EPLACE OR REFILL ,0 GAS TANK |
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| 4URN CONTROL KNOB TO h/&& | v | |
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| 7AIT SECONDS AND LIGHT OUTDOOR lREPLACE | ||
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| )F mAMES ARE STILL TOO LOW RESET THE EXCESSIVE mOW SAFETY DEVICE | ||
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| A 4URN CONTROL KNOBS h/&& v | ||
Sudden drop in gas flow or reduced flame height |
| B 4URN ,0 GAS TANK VALVE TO h#,/3%$v | ||
%XCESS FLOW SAFETY DEVICE MAY HAVE BEEN ACTIVATED | C $ISCONNECT REGULATOR |
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| D 4URN CONTROL KNOB TO ()'( | |||
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| E 7AIT MINUTE |
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| F 4URN CONTROL KNOB TO h/&& | v | |
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| G 2ECONNECT REGULATOR AND LEAK CHECK CONNECTIONS | ||
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| H 3LOWLY TURN ,0 GAS TANK VALVE TO h/0%.v | ||
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| I 7AIT SECONDS AND THEN LIGHT OUTDOOR lREPLACE PER h,IGHTING )NSTRUCTIONSv | ||
Irregular flame pattern, flame does not run the | "URNER PORTS ARE CLOGGED OR BLOCKED | #LEAN BURNER PORTS |
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full length of burner |
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| .EW BURNER MAY HAVE RESIDUAL MANUFACTURING OILS | "URN OUTDOOR FIREPLACE FOR MINUTES AND REINSPECT | ||
Flame is yellow or orange |
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3PIDER WEBS OR INSECT NEST IN VENTURI | #LEAN VENTURI |
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| 0OOR ALIGNMENT OF VALVE TO BURNER VENTURI | !SSURE BURNER VENTURI IS PROPERLY ENGAGED WITH VALVE | ||
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| (IGH OR GUSTING WINDS | $O NOT USE OUTDOOR FIREPLACE IN HIGH WINDS | ||
Flame blow out |
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,OW ON ,0 GAS | 2EPLACE OR REFILL ,0 GAS TANK |
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| %XCESS FLOW VALVE TRIPPED | 2EFER TO h3UDDEN DROP IN GAS FLOW OR REDUCED FLAME HEIGHTv | ||
Flashback (fire in burner tube(s)) | "URNER ANDOR BURNER TUBES ARE BLOCKED | #LEAN BURNER ANDOR BURNER TUBES | ||
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| 4URN ,0 GAS TANK VALVE TO h#,/3%$v | ||
Flame seems to lose heat when burning in cold | )CE HAS BUILT UP ON THE OUTSIDE OF THE ,0 GAS TANK | 4URN CONTROL KNOB TO h/&& | v | |
2EPLACE WITH A SPARE ,0 GAS TANK | ||||
weather - temperature below 50ºF | BECAUSE THE VAPORIZATION PROCESS IS TOO SLOW | 2ECONNECT ,0 GAS TANK PER h)NSTALLING ,0 'AS 4ANKv | ||
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| ,EAK CHECK THE CONNECTIONS | ||
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| ,IGHT PER h,IGHTING )NSTRUCTIONSv | ||
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For more assistance please visit us online at www.bluerhino.com or call 1.800.762.1142.