page no.

 

 

Contact 1.800.762.1142 for assistance. Do not return to place of purchase.

13

 

 

 

 

For great recipes and tips, visit recipes.uniflame.com

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

 

Possible Cause

Prevention/Cure

 

 

 

 

 

 

 

LP gas tank valve is closed

Make sure regulator is securely attached to the LP gas tank, turn LP gas tank

 

 

 

 

 

 

valve to “OPEN”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LP gas tank is low or empty

Replace or refill LP gas tank

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1. Turn LP gas tank valve to “CLOSED”

 

 

 

 

 

 

LP gas leak

2. Wait 5 minutes for gas to clear

 

 

 

 

 

 

 

3. Follow “Checking for Leaks” in the owner’s manual

 

 

 

 

 

 

 

 

 

 

 

 

Burner will not light using ignitor

 

Battery needs to be changed

Replace the “AA” battery (follow assembly step for inserting battery)

 

 

 

 

 

Wires or electrode covered with cooking residue

Clean wire and/or electrode with rubbing alcohol

 

 

 

 

 

 

 

 

 

 

 

 

Electrode and burners are wet

Wipe dry with cloth

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Electrode cracked or broken - sparks at crack

Replace electrode

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wire loose or disconnected

Reconnect wire or replace electrode/wire assembly

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wire is shorting (sparking) between ignitor and electrode

Replace ignitor wire/electrode assembly

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bad ignitor

Replace ignitor

 

 

 

 

 

 

 

 

Check if LP gas tank is empty

 

 

 

 

 

 

No gas flow

A. If empty, replace or refill

 

 

 

 

 

 

B. If LP gas tank is not empty, refer to “Sudden drop in gas flow or reduced

 

 

 

 

 

 

 

 

 

 

 

 

 

 

flame height”

 

 

 

 

 

 

 

LP gas tank is low or empty

Replace or refill LP gas tank

 

 

 

 

 

 

 

1. Turn LP gas tank valve to “CLOSED”

 

 

 

 

 

 

LP gas leak

2. Wait 5 minutes for gas to clear

 

 

 

 

Burner will not light with match

 

 

3. Follow “Checking for Leaks” in the owner’s manual

 

 

 

 

 

Coupling nut and regulator not fully connected

Turning the coupling nut about one-half to three quarters additional turn until

 

 

 

 

 

 

 

 

 

 

 

 

solid stop. Tighten by hand only-do not use tools.

 

 

 

 

 

 

 

 

 

 

 

 

 

Obstruction of gas flow

1. Clear burner tubes

 

 

 

 

 

 

 

2. Check for bent or kinked hose

 

 

 

 

 

 

 

 

 

 

 

 

 

Disengagement of burner to valve

Reengage burner and valve

 

 

 

 

 

 

Spider webs or insect nest in venturi

Clean venturi and burner tube

 

 

 

 

 

 

Burner ports clogged or blocked

Clean burner ports

 

 

 

 

 

 

 

Out of gas

Replace or refill LP gas tank

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1. Turn control knobs to

(OFF)

 

 

 

 

 

 

 

2. Wait 30 seconds and light grill.

 

 

 

 

 

 

 

3. If flames are still too low, reset the excessive flow safety device:

 

 

 

 

 

 

 

a. Turn control knob(s)

(OFF)

 

 

 

 

Sudden drop in gas flow or reduced flame height

Excess flow; safety device may have been activated

b. Turn LP gas tank valve to “CLOSED”

 

 

 

 

 

 

c. Disconnect regulator

 

 

 

 

 

 

 

 

d. Turn control knobs to

(HIGH)

 

 

 

 

 

 

 

e. Wait 1 minute

 

 

 

 

 

 

 

 

f. Turn control knobs to

(OFF)

 

 

 

 

 

 

 

g. Reconnect regulator and leak check connections.

 

 

 

 

 

 

 

h. Light grill per “Lighting Instructions”

 

 

 

 

Irregular flame pattern, flame does not run the

 

Burner ports are clogged or blocked

Clean burner ports

 

 

 

 

 

full length of burner

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

New burner may have residual manufacturing oils.

Burn grill for 15 minutes on (HIGH) with the lid closed

 

 

 

 

 

 

 

 

 

 

 

 

 

Flame is yellow or orange

 

Spider webs or insect nest in venturi

Clean venturi

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Food residue, grease, etc.

Clean burner

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Poor alignment of valve to burner venturi

Assure burner venturi is properly engaged with valve

 

 

 

 

 

 

 

 

 

 

 

 

 

 

High or gusting winds

Do not use grill in high winds

 

 

 

 

Flame blow out

 

Low on LP Gas

Replace or refill LP gas tank

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Excess flow valve tripped

Refer to “Sudden drop in gas flow or reduced flame height”

 

 

 

 

 

 

Grease buildup

Remove and clean all grill parts per “Cleaning and Care” instructions in the

 

 

 

 

 

 

owner’s manual

 

 

 

 

 

Flare-up

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Excess fat in meat

Trim fat from meat before grilling

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Excessive cooking temperature

Adjust (lower) cooking temperature

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1. Turn control knobs to

(OFF)

 

 

 

 

Persistent grease fire

 

Grease trapped by food buildup around burner system

2. Turn LP gas tank valve to “CLOSED”

 

 

 

 

 

3. Leave lid in closed position and let fire burn out

 

 

 

 

 

 

 

4. After grill cools, remove and clean all parts per “Cleaning and Care”

 

 

 

 

 

 

 

instructions in the owner’s manual

 

 

 

 

Flashback (fire in burner tube(s))

 

Burner and/or burner tubes are blocked

Clean burners and/or burner tubes

 

 

 

 

 

 

The lid is stainless steel, not painted

Baked on grease buildup has turned to carbon and is flaking off, clean

 

 

 

 

 

 

thoroughly per “Cleaning and Care” instructions in the owner’s manual

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Inside of lid is peeling (like paint peeling)

 

 

• This can be from baked on grease buildup, that has turned into carbon and is

 

 

 

 

flaking off

 

 

 

 

 

 

 

The lid is coated/painted

• Clean thoroughly, per “Cleaning and Care” instructions in the owner’s manual

 

 

 

 

 

• After cleaning, if you can see steel, please call Customer Care at

 

 

 

 

 

 

 

1.800.762.1142

 

 

 

 

 

 

 

 

 

 

 

 

For more assistance please visit us online at www.bluerhino.com or call 1.800.762.1142.