Uniflame GBC1128W 13

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Contact 1.800.762.1142 for assistance. Do not return to place of purchase.					13
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Troubleshooting

Problem		Possible Cause	Prevention/Cure
		LP gas tank valve is closed	Make sure regulator is securely attached to the LP gas tank, turn LP gas tank
		LP gas tank valve is closed	valve to “OPEN”
			valve to “OPEN”

		LP gas tank is low or empty	Replace or refill LP gas tank

			1. Turn LP gas tank valve to “CLOSED”
		LP gas leak	2. Wait 5 minutes for gas to clear
			3. Follow “Checking for Leaks” in the owner’s manual

Burner will not light using ignitor		Battery needs to be changed	Replace the “AA” battery (follow assembly step for inserting battery)
Burner will not light using ignitor		Wires or electrode covered with cooking residue	Clean wire and/or electrode with rubbing alcohol
		Wires or electrode covered with cooking residue	Clean wire and/or electrode with rubbing alcohol
		Electrode and burners are wet	Wipe dry with cloth

		Electrode cracked or broken - sparks at crack	Replace electrode

		Wire loose or disconnected	Reconnect wire or replace electrode/wire assembly

		Wire is shorting (sparking) between ignitor and electrode	Replace ignitor wire/electrode assembly

		Bad ignitor	Replace ignitor
			Check if LP gas tank is empty
		No gas flow	A. If empty, replace or reﬁll
		No gas flow	B. If LP gas tank is not empty, refer to “Sudden drop in gas ﬂow or reduced

			ﬂame height”
		LP gas tank is low or empty	Replace or refill LP gas tank
			1. Turn LP gas tank valve to “CLOSED”
		LP gas leak	2. Wait 5 minutes for gas to clear
Burner will not light with match			3. Follow “Checking for Leaks” in the owner’s manual
Burner will not light with match		Coupling nut and regulator not fully connected	Turning the coupling nut about one-half to three quarters additional turn until

			solid stop. Tighten by hand only-do not use tools.
			solid stop. Tighten by hand only-do not use tools.
		Obstruction of gas flow	1. Clear burner tubes
		Obstruction of gas flow	2. Check for bent or kinked hose
			2. Check for bent or kinked hose
		Disengagement of burner to valve	Reengage burner and valve
		Spider webs or insect nest in venturi	Clean venturi and burner tube
		Burner ports clogged or blocked	Clean burner ports
		Out of gas	Replace or refill LP gas tank

			1. Turn control knobs to	(OFF)
			2. Wait 30 seconds and light grill.
			3. If ﬂames are still too low, reset the excessive ﬂow safety device:
			a. Turn control knob(s)	(OFF)
Sudden drop in gas flow or reduced flame height		Excess flow; safety device may have been activated	b. Turn LP gas tank valve to “CLOSED”
		Excess flow; safety device may have been activated	c. Disconnect regulator
			d. Turn control knobs to	(HIGH)
			e. Wait 1 minute
			f. Turn control knobs to	(OFF)
			g. Reconnect regulator and leak check connections.
			h. Light grill per “Lighting Instructions”
Irregular flame pattern, flame does not run the		Burner ports are clogged or blocked	Clean burner ports
full length of burner		Burner ports are clogged or blocked	Clean burner ports
full length of burner
		New burner may have residual manufacturing oils.	Burn grill for 15 minutes on (HIGH) with the lid closed

Flame is yellow or orange		Spider webs or insect nest in venturi	Clean venturi

		Food residue, grease, etc.	Clean burner
		Food residue, grease, etc.	Clean burner

		Poor alignment of valve to burner venturi	Assure burner venturi is properly engaged with valve

		High or gusting winds	Do not use grill in high winds
Flame blow out		Low on LP Gas	Replace or refill LP gas tank

		Excess flow valve tripped	Refer to “Sudden drop in gas flow or reduced flame height”
		Grease buildup	Remove and clean all grill parts per “Cleaning and Care” instructions in the
		Grease buildup	owner’s manual
Flare-up			owner’s manual

		Excess fat in meat	Trim fat from meat before grilling
		Excess fat in meat	Trim fat from meat before grilling

		Excessive cooking temperature	Adjust (lower) cooking temperature

			1. Turn control knobs to	(OFF)
Persistent grease fire		Grease trapped by food buildup around burner system	2. Turn LP gas tank valve to “CLOSED”
Persistent grease fire		Grease trapped by food buildup around burner system	3. Leave lid in closed position and let ﬁre burn out
			4. After grill cools, remove and clean all parts per “Cleaning and Care”
			instructions in the owner’s manual
Flashback (fire in burner tube(s))		Burner and/or burner tubes are blocked	Clean burners and/or burner tubes
		The lid is stainless steel, not painted	Baked on grease buildup has turned to carbon and is flaking off, clean
		The lid is stainless steel, not painted	thoroughly per “Cleaning and Care” instructions in the owner’s manual


Inside of lid is peeling (like paint peeling)			• This can be from baked on grease buildup, that has turned into carbon and is
Inside of lid is peeling (like paint peeling)			flaking off
		The lid is coated/painted	• Clean thoroughly, per “Cleaning and Care” instructions in the owner’s manual
			• After cleaning, if you can see steel, please call Customer Care at
			1.800.762.1142

For more assistance please visit us online at www.bluerhino.com or call 1.800.762.1142.