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| Contact 1.800.762.1142 for assistance. Do not return to place of purchase. | 13 |
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| For great recipes and tips, visit recipes.uniflame.com |
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| Troubleshooting |
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| Problem |
| Possible Cause | Prevention/Cure |
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| LP gas tank valve is closed | Make sure regulator is securely attached to the LP gas tank, turn LP gas tank |
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| valve to “OPEN” |
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| LP gas tank is low or empty | Replace or refill LP gas tank |
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| 1. Turn LP gas tank valve to “CLOSED” |
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| LP gas leak | 2. Wait 5 minutes for gas to clear |
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| 3. Follow “Checking for Leaks” in the owner’s manual |
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| Burner will not light using ignitor |
| Battery needs to be changed | Replace the “AA” battery (follow assembly step for inserting battery) |
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| Wires or electrode covered with cooking residue | Clean wire and/or electrode with rubbing alcohol |
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| Electrode and burners are wet | Wipe dry with cloth |
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| Electrode cracked or broken - sparks at crack | Replace electrode |
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| Wire loose or disconnected | Reconnect wire or replace electrode/wire assembly |
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| Wire is shorting (sparking) between ignitor and electrode | Replace ignitor wire/electrode assembly |
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| Bad ignitor | Replace ignitor |
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| Check if LP gas tank is empty |
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| No gas flow | A. If empty, replace or refill |
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| B. If LP gas tank is not empty, refer to “Sudden drop in gas flow or reduced |
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| flame height” |
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| LP gas tank is low or empty | Replace or refill LP gas tank |
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| 1. Turn LP gas tank valve to “CLOSED” |
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| LP gas leak | 2. Wait 5 minutes for gas to clear |
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| Burner will not light with match |
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| 3. Follow “Checking for Leaks” in the owner’s manual |
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| Coupling nut and regulator not fully connected | Turning the coupling nut about |
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| solid stop. Tighten by hand |
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| Obstruction of gas flow | 1. Clear burner tubes |
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| 2. Check for bent or kinked hose |
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| Disengagement of burner to valve | Reengage burner and valve |
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| Spider webs or insect nest in venturi | Clean venturi and burner tube |
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| Burner ports clogged or blocked | Clean burner ports |
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| Out of gas | Replace or refill LP gas tank |
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| 1. Turn control knobs to | (OFF) |
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| 2. Wait 30 seconds and light grill. |
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| 3. If flames are still too low, reset the excessive flow safety device: |
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| a. Turn control knob(s) | (OFF) |
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| Sudden drop in gas flow or reduced flame height | Excess flow; safety device may have been activated | b. Turn LP gas tank valve to “CLOSED” |
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| c. Disconnect regulator |
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| d. Turn control knobs to | (HIGH) |
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| e. Wait 1 minute |
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| f. Turn control knobs to | (OFF) |
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| g. Reconnect regulator and leak check connections. |
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| h. Light grill per “Lighting Instructions” |
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| Irregular flame pattern, flame does not run the |
| Burner ports are clogged or blocked | Clean burner ports |
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| full length of burner |
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| New burner may have residual manufacturing oils. | Burn grill for 15 minutes on (HIGH) with the lid closed |
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| Flame is yellow or orange |
| Spider webs or insect nest in venturi | Clean venturi |
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| Food residue, grease, etc. | Clean burner |
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| Poor alignment of valve to burner venturi | Assure burner venturi is properly engaged with valve |
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| High or gusting winds | Do not use grill in high winds |
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| Flame blow out |
| Low on LP Gas | Replace or refill LP gas tank |
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| Excess flow valve tripped | Refer to “Sudden drop in gas flow or reduced flame height” |
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| Grease buildup | Remove and clean all grill parts per “Cleaning and Care” instructions in the |
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| owner’s manual |
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| Excess fat in meat | Trim fat from meat before grilling |
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| Excessive cooking temperature | Adjust (lower) cooking temperature |
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| 1. Turn control knobs to | (OFF) |
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| Persistent grease fire |
| Grease trapped by food buildup around burner system | 2. Turn LP gas tank valve to “CLOSED” |
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| 3. Leave lid in closed position and let fire burn out |
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| 4. After grill cools, remove and clean all parts per “Cleaning and Care” |
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| instructions in the owner’s manual |
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| Flashback (fire in burner tube(s)) |
| Burner and/or burner tubes are blocked | Clean burners and/or burner tubes |
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| The lid is stainless steel, not painted | Baked on grease buildup has turned to carbon and is flaking off, clean |
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| thoroughly per “Cleaning and Care” instructions in the owner’s manual |
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| Inside of lid is peeling (like paint peeling) |
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| • This can be from baked on grease buildup, that has turned into carbon and is | |||
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| flaking off |
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| The lid is coated/painted | • Clean thoroughly, per “Cleaning and Care” instructions in the owner’s manual | |||
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| • After cleaning, if you can see steel, please call Customer Care at |
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| 1.800.762.1142 |
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For more assistance please visit us online at www.bluerhino.com or call 1.800.762.1142.