Warranty Policy & Procedures

U.S. Stove offers the original retail purchaser of the Solid Fuel burning products a limited 5-year warranty. The following outlines the U. S. Stove's Warranty programs.

U. S. Stove Limited Warranty

This warranty applies to the original retail purchaser only. U. S. Stove warrants that this stove will be free of defects in material and workmanship for a period of five years from the date of purchase. U. S. Stove will repair or replace (parts and labor) at its option, any stove or part thereof found to be defective.

Description

 

Warranty Defined

Parts

 

Labor

 

 

Firebox (welding only )

5 Years

 

1 year

Handle assembly

5 Years

 

Not Included

Ash pan

5 Years

 

1 year

Cast iron parts

5 Years

 

1 year

Ceramic glass (thermal breakage only )

1 year

 

Not Included

Paint, fire bricks

1 year

 

Not Included

You must arrange to deliver or ship the stove or part to an authorized U. S. Stove dealer at your own expense and ar- range for pickup or delivery of the same after the repairs have been made. If, upon inspection, any damage is found to be the fault of the manufacturer, the repair or replacement will be made. This warranty does not include expenses incurred from travel time or loss of service. This warranty is not transferable and is extended only to, and is solely for the

benefit of, the original retail purchaser of the stove. Please keep your dated sales receipt as proof of purchase.

Exclusions and Limitations

This warranty does not cover the following:

1.Repair or replacement of parts, which are subject to normal wear and tear during the warranty period or to parts that may require replacement in connection with normal maintenance. These parts include paint, gaskets, burn plates, baffles, fire grates or glass (glass is only warranted against thermal breakage).

2.Damage due to incorrect installations not in conformance with the manufacturer’s installation instructions or local and national regulations. It is the responsibility of the installer to ensure that the unit is installed and operating correctly at the time of installation.

3.Damage caused by over-firing, which causes any part of the appliance to glow red, as defined in the operation manual. Over-firing can be identified by warped plates, rust colored cast iron, paint pigment that has turned dusty white, or bubbling, cracking and discoloration of the enamel finish.

4.Damage caused by unauthorized modification, use, or repair.

5.Damage made while the stove is in transit.

6.Products for which the manufacturer provides a specific warranty.

7.Travel time or any other expenses are not covered under warranty.

8.At no time will U. S. Stove be liable for any consequential damage which exceeds the purchase price of the unit. All warranties, implied warranties of merchantability or other, are limited in duration to the length of this written warranty. No other warranty, including oral, is enforceable.

NOTICE - This warranty is void if installation or service is performed by someone other than a qualified installer, service agency or if installation is not in conformity with installation instructions or local fire and building regulations. All warranty claims must be submitted through the authorized U. S. Stove dealer from whom the product was originally purchased.

You may have other rights and obligations which vary from State to State. If you have a problem which proves difficult to resolve, feel free to contact United States Stove Company at 800.750.2723 and ask for Customer Service – Technical. Or you may find your answers on our website: www.usstove.com.

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United States Stove 3800PB, 3600PB owner manual Warranty Policy & Procedures, Stove Limited Warranty

3800PB, 3600PB specifications

The United States Stove Company has made a name for itself in the realm of home heating solutions, known particularly for its reliable wood and pellet stoves. Among its impressive lineup, the 3600PB and 3800PB models stand out for their efficiency, functionality, and innovative features.

The United States Stove 3600PB is designed for homeowners seeking an efficient heating source. This model boasts a heat output rating of up to 64,000 BTUs, which makes it capable of warming spaces up to 2,500 square feet. Its substantial hopper capacity allows for extended burn times, ensuring that users can enjoy consistent warmth without the need for frequent refueling. The 3600PB employs a direct venting system, which enhances efficiency by ensuring that outside air is used for combustion, significantly reducing indoor air pollution.

On the other hand, the 3800PB model pushes performance even further with a heat output of up to 80,000 BTUs. This makes it ideal for larger spaces or homes with open floor plans. The 3800PB also incorporates a large capacity hopper, capable of holding up to 120 pounds of pellets, allowing for longer burn times that can easily extend through the night. Both models come equipped with a digital control panel that simplifies operation and allows users to adjust heat settings and monitor pellet levels easily.

In terms of construction, both the 3600PB and 3800PB housings are built with robust materials designed to withstand the rigors of regular use. The heavy-duty steel design not only enhances durability but also improves heat retention, allowing for superior heating efficiency. These models also feature an automatic ignition system, which makes starting the stove effortless and reduces the need for manual intervention.

Safety is paramount in stove design, and both the 3600PB and 3800PB come with built-in safety features such as low-oxygen sensors and thermal overload protection. Additionally, the advanced airflow systems in these models are engineered to provide a consistent burn while minimizing emissions, aligning with modern environmental standards.

In conclusion, the United States Stove 3600PB and 3800PB are excellent choices for anyone looking to invest in reliable and efficient heating solutions. With their robust construction, advanced technology, and user-friendly features, they promise to deliver both comfort and convenience in a variety of residential settings. Whether you’re heating a compact space or a sprawling home, these models are designed to meet diverse heating needs while embracing efficiency and safety.