Are You Still Having Problems?

1.Go to the Support section of the U.S Robotics Web site at www.usr.com

Many of the most common difficulties users experience have been addressed in the FAQ and Troubleshooting Web pages for your specific product. The model number for the 16-Port 10/100/ 1000Mbps Switch is 997932. You may need to know this to obtain information on the U.S. Robotics Web site.

2.Call the U.S. Robotics Technical Support Department

Technical questions about U.S. Robotics products can also be answered by technical support specialists.

Country

 

Voice

Online

Support Hours

United States

(888) 216-2850

http://www.usr.com/emailsupport

9:00 A.M. - 5:00 P.M., M-F CST

Canada

(888) 216-2850

http://www.usr.com/emailsupport

9:00 A.M. - 5:00 P.M., M-F CST

Austria

07 110 900 116

germany_modemsupport@usr.com

8:00A.M.–6:00P.M.,M-F

Belgium (Flemish)

+32

(0)70 233 545

emea_modemsupport@usr.com

9:00A.M.–6:00P.M.,M-F

Belgium (French)

+32

(0)70 233 546

emea_modemsupport@usr.com

9:00A.M.–6:00P.M.,M-F

Denmark

+45

7010 4030

emea_modemsupport@usr.com

9:00A.M.–5:00P.M.,M-F

Finland

+358 98 171 0015

emea_modemsupport@usr.com

10:00A.M.–6:00P.M.,M-F

France

082 507 0693

france_modemsupport@usr.com

9:00A.M.–6:00P.M.,M-F

Germany/Hungary

01805671548

germany_modemsupport@usr.com

8:00A.M.–6:00P.M.,M-F

Ireland

+44

870 844 4546

emea_modemsupport@usr.com

9:00A.M.–6:00P.M.,M-F

Israel

+44

870 844 4546

emea_modemsupport@usr.com

9:00A.M.–5:30pm,M-F

Italy

848 80 9903

italy_modemsupport@usr.com

9:00A.M.–6:00P.M.,M-F

Luxembourg

+352 342 080 8318

emea_modemsupport@usr.com

9:00A.M.–6:00P.M.,M-F

Middle East/Africa

+44

870 844 4546

emea_modemsupport@usr.com

9:00A.M.–6:00P.M.,M-F

Netherlands

0900 20 25 857

emea_modemsupport@usr.com

9:00A.M.–6:00P.M.,M-F

Norway

+47

23 50 0097

emea_modemsupport@usr.com

9:00A.M.–5:00P.M.,M-F

Poland

 

 

emea_modemsupport@usr.com

8:00A.M.–6:00P.M.,M-F

Portugal

+351 (0)21 415 4034

emea_modemsupport@usr.com

9:00A.M.–5:00P.M.,M-F

Spain

902 117 964

spain_modemsupport@usr.com

9:00A.M.–5:00P.M.,M-F

Sweden

+46

(0) 77 128 1020

emea_modemsupport@usr.com

8:00A.M.–5:00P.M.,M-F

Switzerland

+0848 840 200

emea_modemsupport@usr.com

8:00A.M.–6:00P.M.,M-F

UK

0870 844 4546

uk_modemsupport@usr.com

9:00A.M.–5:30P.M.,M-F

For current support contact information, go to the following web site: http://www.usr.com

Regulatory Approvals

FCC Declaration of Conformity

U.S. Robotics Corporation 935 National Parkway Schaumburg, Il 60173 U.S.A.

declares that this product conforms to the FCC’s specifications: Part 15,Class A:

Operation is subject to the following conditions:

1.this device may not cause harmful electromagnetic interference.

2.this device must accept any interference received including interference that may cause undesired operations. This equipment uses the following USOC jacks:RJ-45

Radio and Television Interference:

This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the manufacturer’s instructions, it may cause interference to radio and television communications. The 16-Port 10/100/1000 Mbps Switch has been tested and found to comply with the limits for a Class A computing device in accordance with the specifica- tions in Part 15 of FCC rules, which are designed to provide reasonable protection against such interference in a residential instal- lation.

Caution to the User:

The user is cautioned that any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

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USRobotics R24.0556.00 manual Are You Still Having Problems?, Regulatory Approvals, Country Voice Online Support Hours