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Common Problems and Solutions

The following are some common problems and solutions.

My Jetpack just powered off without my pressing the power button. Why?

This may occur under any of the following circumstances.
•Pressing the Master Reset button
•Jetpack automatically restarting after conguration changes
•Switching proles
•Restoring the conguration settings
•Battery depletion
To restore battery power, follow these steps.
➊ Manually press and hold the power button to turn it back on.
➋ If the battery is depleted, charge the Jetpack with the wall charger.

How do I reset the Jetpack back to factory settings?

The master reset button is in a small hole located on the bottom of the Jetpack, underneath the
battery cover. This button returns the Jetpack to factory settings, including re-setting the Wi-Fi
Name (SSID) and Wi-Fi Password. To reset the Jetpack, follow these steps.
➊ Place one end of an unfolded paper clip into the master reset button hole.
➋ Press the reset button with the unfolded paper clip until the display shows "MiFi Powering
O" (about ve to six seconds), then your Jetpack will restart.
WARNING! The "Reset to Factory Defaults" operation overwrites ALL existing settings. If
the Wi-Fi settings change, you will lose this connection, and need to reconnect using the new
settings.