6. Dead Pixel Policy
Dead pixels on the TFT LCD panel are sometimes inevitable. ViewEra
guarantees that the monitor will be replaced if the number of dead pixels
on our monitor exceeds 5 pixels within the first year from the date of
purchase.
7. Warranty and Customer Service
Warranty
ViewEra warrants the 15 ”/17” TFT-LCD monit ors for one year for par ts
and labor from the date of purchase. For detail information, please refer to
our website.
(http:// www.viewera.com/warranty.htm)
Customer Service
Contact your ViewEra retailer or ViewEra for after sale service. You may
contact ViewEra Customer Support:
1. By Mail: 328 Paseo Tesoro, Walnut, CA 91789
2. By Telephone: (909)595-3748
3. By Fax: (909)595-3526
4. By E-mail: support@viewera.com
The business hours are 9:00 am – 6:00 pm PST, Mon – Fri.
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8. Windows setup
For the best display quality, please set the monitor type in
Windows.
Control Panel > Display > Settings > Advanced > List All
Modes
For optimal resolution, please select “1280 × 1024 @ 75Hz”
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