ViewSonic ViewMateTM Wireless Optical Mouse MW407 9
Troubleshooting
Function keys, or hot keys do not work properly
• Check to see if there are other mouse drivers install on your system. If so, then uninstall all
mouse drivers and re-install your ViewSonic ViewMate mouse drivers.
Other software applications do not install properly
• Uninstall the mouse drivers from your system. See the Uninstall mouse software section above.
To do this, right click on the mouse icon in the tool bar and choose EXIT. Install the desired
software application. Restart your system. For more information, see the Mouse Functions
diagram on page 5.
• If a key malfunctions, please contact Customer Support. See the Customer Support table in this
guide.
VCD or MPEG files do not display properly
VCD (video CD) titles or MPEG files need Media Player 7 installed on your system. Media Player 7
can be downloaded from the Microsoft Website.