ViewSonic N2690w warranty Troubles Shooting

Other information

Troubles Shooting

Please contact ViewSonic service team directly if you have questions, service needs, or require technical assistance related on the use of your television.

Contact ViewSonic Service Team at:

http://www.ViewSonic.com/support/

Or call our service team:

United States 1-800-688-6688

Canada 1-866-463-4775

Problem	Possible Solution
No power	z Make sure the power cord is properly connected LCD
	TV AC power socket.
	z Make sure the AC power cord is properly connected to
	the wall outlet.
	z Make sure the DC power button is ON (Blue LED)
	z Plug another electrical device (like a radio) to the
	power outlet to verify that the outlet is supplying the
	proper voltage.
No picture	z The TV station may be experiencing problems. Try
	another channel.
	z The Cable TV signal may be scrambled or encoded.
	Please contact your local cable operator.
	z Make sure that connection to other components are
	correct referring to the user guide.
	z Make sure that setup has been done correctly
	after connections.
	z Make sure the correct input is selected and the input
	signal is compatible.
Strange Color, light	z Ensure that the video cable is securely connected.
color, or color	z The picture may appear dim in a brightly lit room.
misalignment	z Adjust brightness, contrast, saturation (color), and tint
	referring to the user guide.
	z Check the input signal setting.
No sound	z Check your audio connections are properly connected
	referring to the user guide.
	z The MUTE button may have been pressed, try
	pressing this button again.
	z Check your audio settings, your TV audio may be set
	to minimum.
	z Press the Volume + (Up) button on the remote control.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 29 N2690w

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