Manuals / ViewSonic / Computer Equipment / Personal Computer

ViewSonic VS12602 Other information, Customer Support, You will need the product serial number

Models: VS12602

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Other information

Other information

Customer Support

For technical support or product service, see the table below or contact your reseller.

You will need the product serial number.

	Country/Region	Website	T = Telephone	Email
	Country/Region	Website	F = FAX	Email
			F = FAX

	Australia/New Zealand	www.viewsonic.com.au	AUS= 1800 880 818	service@au.viewsonic.com
	Australia/New Zealand	www.viewsonic.com.au	NZ= 0800 008 822	service@au.viewsonic.com
			NZ= 0800 008 822
			T (Toll-Free)= 1-866-463-4775
	Canada	www.viewsonic.com	T (Toll)= 1-424-233-2533	service.ca@viewsonic.com
			F= 1-909-468-1202

	Europe	www.viewsoniceurope.com	www.viewsoniceurope.com/uk/Support/Calldesk.htm

	Hong Kong	www.hk.viewsonic.com	T= 852 3102 2900	service@hk.viewsonic.com

	India	www.in.viewsonic.com	T= 1800 11 9999	service@in.viewsonic.com

	Ireland (Eire)	www.viewsoniceurope.com/	www.viewsoniceurope.com/uk/	service_ie@viewsoniceurope.com
	Ireland (Eire)	uk/	support/call-desk/	service_ie@viewsoniceurope.com
		uk/	support/call-desk/
	Korea	www.kr.viewsonic.com	T= 080 333 2131	service@kr.viewsonic.com

	Latin America (Argentina)	www.viewsonic.com/la/	T= 0800 666 0194	soporte@viewsonic.com

	Latin America (Chile)	www.viewsonic.com/la/	T= 800 440 303	soporte@viewsonic.com

	Latin America (Columbia)	www.viewsonic.com/la/	T= 01 800 915 6588	soporte@viewsonic.com

	Latin America (Mexico)	www.viewsonic.com/la/	T= 001 800 514 6518	soporte@viewsonic.com

	Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
	Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16
	Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
	Latin America (Peru)	www.viewsonic.com/la/	T= 0800 53458	soporte@viewsonic.com

	Macau	www.hk.viewsonic.com	T= 853 2870 0303	service@hk.viewsonic.com

	Middle East	ap.viewsonic.com/me/	Contact your reseller	service@ap.viewsonic.com

	Puerto Rico & Virgin		T= 1-800-688-6688 (English)	service.us@viewsonic.com
	Puerto Rico & Virgin	www.viewsonic.com	T= 1-866-379-1304 (Spanish)	service.us@viewsonic.com
	Islands	www.viewsonic.com	T= 1-866-379-1304 (Spanish)	soporte@viewsonic.com
	Islands		F= 1-909-468-1202	soporte@viewsonic.com
			F= 1-909-468-1202

	Singapore/Malaysia/	www.viewsonic.com.sg	T= 65 6461 6044	service@sg.viewsonic.com
	Thailand	www.viewsonic.com.sg	T= 65 6461 6044	service@sg.viewsonic.com
	Thailand

	South Africa	ap.viewsonic.com/za/	Contact your reseller	service@ap.viewsonic.com

	United Kingdom	www.viewsoniceurope.com/	www.viewsoniceurope.com/uk/	service_gb@viewsoniceurope.co
	United Kingdom	uk/	support/call-desk/	m
		uk/	support/call-desk/	m

			T (Toll-Free)= 1-800-688-6688
	United States	www.viewsonic.com	T (Toll)= 1-424-233-2530	service.us@viewsonic.com
			F= 1-909-468-1202

ViewSonic VPC101

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ViewSonic VS12602 Other information, Customer Support, You will need the product serial number, Country/Region, Website

Contents

VPC101 All-in-One PC ViewSonicModel No. VS12602 For U.S.A Compliance InformationFor Canada CE Conformity for European CountriesETSI EN 300 328V1.7.1 EN 301 489-01 V1.6.1 EN Important Safety Instructions Declaration of RoHS Compliance U.S. Patent Numbers Copyright InformationFor Your Records Product RegistrationTable of contents Using the webcam Running Recovery Disc Creation Tool Running ViewSonic Recovery ManagerUsing the recovery DVD Frequently asked questions FAQDocument type Overview of your documentationTypographics Printed documentationStandard items Package contentsTouring the PC Getting to know the PCFront view DescriptionRear view Getting to know the PCDescription Getting to know the PC You can adjust the back computer stand to enable it to standGetting to know the PC Right-side viewDescription Left-side view Wired keyboard and mouseSpecial keyboard buttons front view Getting to know the PCPerformed task Function keyGetting to know the PC Overview of the wired mouse front view Indicator lightsActivities Getting to know the PCPreparing to setup your PC Setting up the PCConnecting the power Setting up the PCCustomizing the mouse settings Connecting the wired keyboard and mouseSetting up the PC Turning off the PC Turning on the PCSetting up the PC Brightness control Configuring the displaySetting up the PC Connecting to the Internet Using the PCConnecting to a wired network Connecting to a wireless network for select models Using the PCUsing the PC Using the webcamInserting a disc Using the optical disc driveMedia Type Read2. Gently pull out the disc tray Using the PC4. Gently push the disc tray back into the disk slot Writing to a disc Reading a discRemoving a disc Using the PCUsing the PC Using memory cardsYour system will automatically detect the inserted memory card and then display the content of the memory card Using the PCSelecting items with your touch screen Using the touch screen for select modelsUsing the PC Connecting USB devices Using the Peripheral DevicesRemoving USB devices Using the Peripheral DevicesCleaning the screen and computer Cleaning and careScreen and computer CDs and DVDs ViewSonic Wizard CD and System Recovery and Driver Disk Cleaning and careCleaning the discs Storing your computerKeyboard and mouse Cleaning your keyboard and mouseCleaning and care When to Use the BIOS Setup Utility BIOS Setup UtilityArea BIOS Setup UtilityDescriptions AreaAdvanced BIOS Features menu Standard CMOS Features menuMenu BIOS Setup UtilityBIOS Setup Utility Load Optimized Defaults menuTo select a boot device manually, press F9 when the ViewSonic logo appears on theSave & Exit Setup menu Set Password menuExit Without Saving menu BIOS Setup UtilityWhen to Use System Recovery System RecoveryRunning ViewSonic Recovery Manager System recovery is initiated and the following screen appears System Recovery4. Click OK 5. Another confirmation message appears, as below. Click OK7. After the system has been restored, the following window appears System Recovery8. Click OK to restart your All-in-One PC Restarting may take several seconds to finishSystem Recovery Running Recovery Disc Creation Tool5. Click YES System Recovery6. Insert a blank disc when prompted to do so, and then click YES System Recovery10. Store the recovery disc in a safe place for future use 7. Click OK to continueSystem Recovery Using the recovery DVDViewSonic VPC101 System RecoveryRestarting may take several seconds to finish Frequently asked questions FAQ TroubleshootingPower problems Internet access problems TroubleshootingTroubleshooting Optical discs problemsTroubleshooting Display problemsTroubleshooting Keyboard and mouse problemsTroubleshooting Sound and microphone problemsTroubleshooting Miscellaneous problemsModel SpecificationsVPC101 Specifications Customer Support Other informationYou will need the product serial number Country/RegionOther information Limited Warranty2. Any other damages, whether incidental, consequential or otherwise Other information