
TROUBLESHOOTING & MAINTENANCE
This section gives solutions to common WPG problems you may encounter when using the device and guidelines for taking care of your WPG. If you encounter a problem that you cannot solve, contact your reseller or ViewSonic Customer Support. See the “Customer Support” section for contact information. Additional product information such as FAQ, specifications, data sheets, etc. may be found on the ViewSonic website.
RESET THE WPG
HARD RESET
NOTE: If for any reason you forget the password or the encryption key that has been set, you can use the Hard Reset default back to factory settings. To Hard Reset, press the Reset button on the back of the device for five (5) seconds or more.
SOFT RESET
To Soft Reset, press the Reset button momentarily for about one (1) second. The LED turns off for two (2) seconds. The system reboots with all the user set parameters intact.
ABOUT
The About window shows the ViewSonic version of the WPG software application.
E N G L I S H
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