Troubleshooting (cont.)
WARNING
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
Ice and Water
| Problem | Cause | Solution |
| |||
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| New plumbing connections? | New plumbing connections | |
| gray color in the |
| can cause discolored or off- |
| ice |
| flavored ice. |
|
| Ice stored too long? | Discard ice. Wash ice bin. |
|
|
| Allow 24 hours for ice maker |
|
|
| to make new ice. |
|
| Odor transfer from food? | Use airtight, moisture proof |
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| packaging to store food. |
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| Are there minerals (such as | A water filter may need to |
|
| sulfur) in the water? | be installed to remove the |
|
|
| minerals. |
|
| Water filter installed on the | Gray or dark discoloration in |
|
| refrigerator? | ice indicates that the water |
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|
| filtration system needs |
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| additional flushing. Flush the |
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| water system before using a |
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| new water filter. Replace |
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| water filter when indicated. |
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|
| See “Water Filtration |
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| System”. |
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|
| The water and | Refrigerator connected to a | Connect refrigerator to |
| ice dispenser will | water supply and the supply | water supply and turn water |
| not operate | shutoff valve turned on? | shutoff valve fully open. |
| properly | Kink in the water source | Straighten the water source |
|
| line? | line. |
|
| New installation? | Flush and fill the water |
| Care |
|
| system. See “Water and Ice |
|
| Dispenser”. | |
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| |
Product |
| Is the water pressure at least | The water pressure to the |
| 35 psi (241 kPa)? | home determines the flow | |
|
| ||
|
|
| from the dispenser. See |
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| “Water Supply Requirements”. |
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Troubleshooting (cont.)
Ice and Water
Problem | Cause | Solution |
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| |||
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|
The water and | Water filter installed on the | Remove filter and operate |
|
ice dispenser will | refrigerator? | dispenser. If water flow |
|
not operate |
| increases, the filter may be |
|
properly |
| clogged or incorrectly |
|
|
| installed. Replace filter or |
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|
| reinstall it correctly. |
|
| Refrigerator door closed | Close the door firmly. If it |
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| completely? | does not close completely, |
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|
| see “The doors will not |
|
|
| close completely”. |
|
| Recently removed the | Make sure the water |
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| doors? | dispenser wire/tube |
|
|
| assembly has been properly |
|
|
| reconnected at the bottom |
|
|
| of the refrigerator door. See |
|
|
| “Refrigerator Doors and |
|
|
| Drawer”. |
|
| Reverse osmosis water | This can decrease water |
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| filtration system connected | pressure. See “Water Supply |
|
| to your cold water supply? | Requirements”. |
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|
Water is leaking | Glass not being held under | Hold the glass under the |
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from the | the dispenser long enough? | dispenser two to three |
|
dispenser system |
| seconds after releasing the |
|
| Note: One or |
| dispenser lever. |
|
two drops of | New installation? | Flush the water system. See |
|
water after |
| “Water and Ice Dispenser”. |
|
dispensing is | Recently changed water | Flush the water system. See |
|
normal. | filter? | “Water and Ice Dispenser”. |
|
| Water on the floor near the | Make sure the water |
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| base grille? | dispenser tube connections |
|
|
| are fully tightened. See |
|
|
| “Refrigerator Doors and |
|
|
| Drawer”. |
|
Water from the | New installation? | Allow 24 hours after |
|
dispenser is warm |
| installation for the water |
|
Note: Water from |
| supply to cool completely. |
|
the dispenser is | Recently dispensed large | Allow 24 hours for water |
|
only chilled to | amount of water? | supply to cool completely. |
|
50°F (10°C). | Water not been recently | The first glass of water may |
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| dispensed? | not be cool. Discard the first |
|
|
| glass of water. | Product |
| Refrigerator connected to a | Make sure the refrigerator is | |
|
| ||
| cold water pipe? | connected to a cold water |
|
|
| pipe. See “Water Supply | Care |
|
| Requirements”. | |
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| |
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24 | 25 |
