Viking Electronics K-1500 Series W, la, ll, al, ta, st, In, I, y, ty, nt, an, ra, rr, ar, Wa, n

IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, PLEASE CONTACT: VIKING TECHNICAL SUPPORT AT (715) 386-8666

Our Technical Support Department is available for assistance Monday 8am - 4pm and Tuesday through Friday 8am - 5pm central time. So that we can give you better service, before you call please:

1. Know the model number, the serial number and what software version you have (see serial label).

2. Have your Technical Practice in front of you.

3. It is best if you are on site. RETURNING PRODUCT FOR EXCHANGE

The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):

1. Customer must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The

customer MUST be able to step through recommended tests for diagnosis.

2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer's input

and troubleshooting, a Return Authorization (R.A.) number will be issued. This number is valid for fourteen (14)

calendar days from the date of issue.

3. After obtaining the R.A. number, return the approved equipment to your distributor, referencing the R.A. number. Your

distributor will then replace the product over the counter at no charge. The distributor will then return the product to

Viking using the same R.A. number.

4. The distributor will NOT exchange this product without first obtaining the R.A. number from you. If you haven't

followed the steps listed in 1, 2 and 3, be aware that you will have to pay a restocking charge.

RETURNING PRODUCT FOR REPAIR

The following procedure is for equipment that needs repair:

1. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA)

number. The customer MUST have a complete description of the problem, with all pertinent information regarding the

defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.

2. Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. Static

sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched between foam and individual-

ly boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include

ALL parts of the equipment. C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to:

Viking Electronics, 1531 Industrial Street, Hudson, WI 54016

3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.

4. RA number on carton: In large printing, write the R.A. number on the outside of each carton being returned.

LIMITED WARRANTY

Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of one year from the date of purchase from any authorized Viking distributor or 18 months from the date manu-

factured, which ever is greater. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016. Customer must contact Viking's

Technical Support Department at 715-386-8666 to obtain a Return Authorization (R.A.) number.

This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage caused by use of the product by the purchaser or others.

NO OTHER WARRANTIES. VIKING MAKES NO WARRANTIES RELATING TO ITS PRODUCTS OTHER THAN AS DESCRIBED ABOVE AND DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OR MERCHANTABILITY OR FIT-

NESS FOR ANY PARTICULAR PURPOSE.

EXCLUSION OF CONSEQUENTIAL DAMAGES. VIKING SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO PURCHASER, OR ANY OTHER PARTY, FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL OR EXEMPLARY DAM-

AGES ARISING OUT OF OR RELATED TO THE SALE OR USE OF THE PRODUCT SOLD HEREUNDER.

EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY. WHETHER IN AN ACTION BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR ANY OTHER LEGAL THEORY, ANY LIABILITY OF VIKING SHALL

BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, OR AT VIKING'S OPTION, REFUND OF THE PURCHASE PRICE AS THE EXCLUSIVE REMEDY AND ANY LIABILITY OF VIKING SHALL BE SO LIMITED.

IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT EACH AND EVERY PROVISION OF THIS AGREEMENT WHICH PROVIDES FOR DISCLAIMER OF WARRANTIES, EXCLUSION OF CONSEQUENTIAL DAMAGES, AND EXCLU-

SIVE REMEDY AND LIMITATION OF LIABILITY, ARE SEVERABLE FROM ANY OTHER PROVISION AND EACH PROVISION IS A SEPARABLE AND INDEPENDENT ELEMENT OF RISK ALLOCATION AND IS INTENDED TO BE ENFORCED

AS SUCH.

Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates and/or subsidiaries assume no respon-

sibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate such changes.

Fax Back Doc 352

ZF300650 Rev G

Printed in the U.S.A.

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The K-1500-7 can also be surface

mounted using the optional VE-5x10

weather resistant surface mount box

(shown below). Note: Four extra

screws and nuts are provided to fill

the unused mounting holes. The

optional VE-5x10 surface mount box

is designed to be surface mounted to

a wall, post or single gang box. The

K-1500-7 can also be mounted in an

optional VE-9x20 Weatherproof

Enclosure, see Fax Back Document

413. On the K-1500-7, connect the

CO line or extension directly to the

red and green wires, using the sup-

plied gel-filled butt connectors.

On the K-1500-6A, connect the CO line or

extension directly to the red and green wires,

using the supplied gel-filled butt connectors.

A. Installingthe K-1500-6A

B. Installingthe K-1500-7

2.75"

2.1"

3.5"

Double Gang Box

(not included)

Side View

of the K-1500-6A

(4) #6-32 x 3/4" Stainless

Steel Screws (included)

C.O. Line

or Analog

PABX/KSU

Station

4.5"

1.8"

4.56"

3.28"

Front View

of the K-1500-6A

Gel-Filled Butt

Connectors (included)

RedGreen

2.75"

2.1"

3.5"

Double Gang Box

(not included)

Side View

of the K-1500-6A

(8) #6-32 x 3/4" Stainless

Steel Screws (included)

C.O. Line

or Analog

PABX/KSU

Station

Gel-Filled Butt

Connectors (included)

Red

Green

10.14"

3.69"

5.22"

Optional VE-5x10 Surface

Mount Box (not included)

- or -

10.0"

9.5"

4.50"

5.00"

3.28"

1.55"

Front View

of the K-1500-7

1.8"