PROBLEMS WITH YOUR ICE MAKER

You can solve many common problems easily, saving you the cost of a possible service call. Try the suggestion below to see if you can solve the problem before contacting Vinotemp at info@vinotemp.com.

TROUBLESHOOTING GUIDE

 

PROBLEM

 

 

POSSIBLE CAUSE

 

 

 

 

 

 

 

 

 

Low water level.

 

 

 

 

 

The “Add Water”

 

 

There is some air in the lines.

 

indicator is on.

 

 

 

 

 

 

 

 

 

 

 

 

The unit is filled with distilled

 

 

 

 

water or some other type of

 

 

 

 

water with no impurities.

 

The “Ice Full”

 

 

The ice basket is full.

 

indicator is on.

 

 

 

 

 

 

 

The “Water” and

 

 

 

 

“Ice” indicators

 

 

The ice pusher cannot move.

 

are both flashing.

 

 

 

 

The ice cubes stick

 

 

The ice cycle is too long.

 

together.

 

 

The water temperature in the

 

 

 

 

inner tank is too low.

 

The compressor

 

 

The unit is being run off the

 

 

 

wrong voltage or frequency.

 

makes a loud

 

 

 

 

 

 

 

 

 

The compressor was damaged

 

buzzing noise.

 

 

 

 

 

in shipping.

 

 

 

 

 

The unit does

 

 

Power is not supplied to the

 

nothing.

 

 

unit.

 

 

 

 

 

 

 

 

 

The ambient temperature or

 

The ice making

 

 

the water temperature is too

 

 

 

high.

 

cycle seems

 

 

 

 

 

Refrigerant leakage.

 

normal, but no ice

 

 

 

is produced.

 

 

 

 

 

 

A pipe in the cooling system is

 

 

 

 

 

 

 

 

blocked.

 

 

 

 

 

SOLUTION

Stop the ice maker, fill it with water, and then restart it.

Open the drain cap on the back of the unit and drain out a small amount of water. Replace the drain cap and attempt to use the unit again.

Add a little bit of salt to the water or use water from a different source (tap water or bottled drinking water is best).

Remove ice from the ice basket.

Check if ice is blocking the ice pusher. Otherwise, consult service.

Stop the ice maker, and restart it when the ice blocks melt. Select the small ice button.

Change the water in the inner tank. The ideal water temperature is 45°-90°F.

Plug the unit into a 110/120 Volt, 60 Hertz power source.

Contact the shipper/manufacturer.

Plug the unit into a 110/120 Volt, 60 Hertz power source.

Please run the ice maker in temperatures below 90°F and/or pour colder water into tank.

Consult a qualified technician.

Consult a qualified technician.

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Vinotemp V T - I C E M P 2 5 owner manual Problems with Your ICE Maker, Troubleshooting Guide