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Problem Source Solution
Picture is not
clear
The lens is dirty • Clean the lens.
Hands were not steady
when taking the picture
• Ensure hands are steady when
taking picture and remain steady
one second after clicking the Shutter
button.
The pictures are
blurred
The picture subject was
not in the focus range of
the camera
• Keep a minimum distance of 60
inches between the picture subject
and the camera lens to stay in the
focus range of the camera.
The flash doesn't
fire
The flash mode is set to
Off
• Set the flash to any other mode
except Off.
Camera power is off • Turn on the camera.
USB cable is not
securely connected
• Connect cable to camera and
computer port.
The computer
cannot
communicate with
the camera
Driver is not installed (for
Windows 98 user)
• Install the camera driver.
Camera power is off • Turn on the camera.
USB cable is not
securely connected
• Connect cable to camera and
computer port.
The PC Camera
doesn't work
Driver is not installed Install the camera driver.
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