SERVICE NOTES
Service under guarantee is only provided upon presentation of reasonable evidence (e.g. completed guarantee card or purchase receipts) that the date of the claim is within the guarantee period.
The guarantee is not valid if the defect is due to accidental damage (including in transport), misuse or neglect and in case of alterations or repair carried out by unauthorised persons.
The guarantee may not apply if the product requires modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorised or if any damage results from these modifications.
Service (during and after guarantee) is available in all countries where this product is officially distributed by Vivid Audio. In countries where Vivid Audio does not distribute the product, the local Vivid Audio Agent or distributor organisation will also provide service although there may be a delay if the appropriate spare parts and technical manual are not readily available. These statements do not affect your statutory rights as a consumer.
In the event of difficulty please contact the Vivid Audio via our web site www.vividspeakers.com.
Guarantee
This Vivid Audio product is guaranteed against failures arising through faulty workmanship and materials for a period of 2 years from date of purchase. An extended guarantee may be negotiated by registering your product on our web site www.vividspeakers.com , these guarantees are not transferable.
This guarantee is only valid in the country where the product was originally purchased.
All claims under this guarantee must be made to the distributor in the buyer’s country by returning the unit securely packed in the original crate and packaging, with all accessories, postage/freight
This guarantee remains valid only if the serial number of the unit has not been defaced or removed and if repairs are performed only by authorised Vivid Audio dealers or distributors.
It does not cover damage due to misuse, accident or neglect. The distributor or manufacturer, (Vivid Audio (PTY) Ltd, South Africa), retains the exclusive right to make such judgement on the basis of inspection. The retailer, distributor and manufacturer of this Vivid Audio Loudspeaker shall not be liable for consequential damage arising from the use, misuse or failure of this product, including injuries to persons or property.
To qualify for this guarantee, the product may be registered via Vivid Audio’s web site, www.vividspeakers.com.
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