Vizio SV471XVT Troubleshooting Guide

VIZIO SV421XVT & SV471XVT User Manual

Troubleshooting Guide

If the TV fails or the performance change

possible solutions. Remember to check th

s dramatically, check following troubleshooting guide for

e peripherals to pinpoint the source of the failure. If the display

d, contact the VIZIO for assistance by calling 1-877-MYVIZIO (698-4946)

rt@vizio.com.

still fails to perform as expecte

or e-mail us at techsuppo

General TV Problems Solution

Receive th t source.

! Press the TV button on the top of the remote to return to the TV mode.

e error message ! Press the INPUT button on the remote control to select a different inpu

“No Signal.” ! If you are using cable connected directly to the TV or an antenna, scan fo

channels from the Tuner menu in the OSD.

No power. ! Make sure the power button is ON (VIZIO logo glows white).

e AC power cord is securely connected to the AC socket.

! Make sur

! Plug another electrical device to the power outlet to verify that the outlet is working

No sound. ! Press Volume + (Up) on the remote control.

! Press MUTE on the remote control to make sure that MUTE is not ON.

! Check your audio settings. The audio may be set to SAP, or the speakers are set

to off.

! Check the audio connections of external devices that may be connected to the

HDTV.

na, the signal strength of the channel may be low. Make

! If you are using an anten

sure your antenna is connected securely to the TV and move the antenna aroun

the room or close to a window.

If th

Check the connections of external devices that may be connected to the HDTV.

! Press the TV button on the top of the remote to return to the TV mode.

e screen is black. ! Make sure the power button is ON (VIZIO Logo glows white).

! Press the INPUT button on the remote control to select a different input source.

Power is ON but there is no

image on the screen.

! Make sure all cables attached to the HDTV are connected to the correct output on

the external device.

! Adjust brightness, contrast or backlight.

! Press the INPUT button on the remote control to select a different input source.

! Press the TV button on the top of the remote to return to the TV mode.

Wrong or abnormal colors

appear.

! Check Color and Tint settings in Picture Menu.

! Reset Picture settings.

! Check the video cables to make sure they are securely connected.

! If you are using an antenna, the signal strength of the channel may be low. M ake

sure your antenna is connected securely to the TV and move the antenna around

the room or close to a window.

Control buttons do not work. ! Press only one button at a time.

! Press the TV button on the top of the remote to return to the TV mode.

Remote control does not

work.

! Point the remote control directly at the remote sensor on your TV.

! Remove any obstacles between the remote control and the remote sensor.

! Replace dead batteries with new ones.

! Press the TV button on the top of the remote to return to the TV mode.

There appear to be image

quality issues.

! If you are using an antenna, the signal strength of the channel may be low. M ake

sure your antenna is connected securely to the TV and move the antenna around