A Suggestion for Easy Set-Up:
Have one member of your household
follow the voice instructions for setting
up all the mailboxes and then have that
person help the other household members
change their passwords (for privacy) and
record their names and individual
greetings in their own voices, at their
own convenience.
How To Set Up Your Multiple Mailbox
when Household Members Are not
Present:
nDial your Access Number.
nEnter your password when
prompted.
nTo reach the Personal Options Menu,
press ‹at the Main Menu.
nTo set up a Multiple Mailbox, press
‹again.
nDial the mailbox extension number
(1, 2, 3, etc.) you wish to set up.
Atemporary password is automatically
assigned for this Multiple Mailbox
extension. Listen to the temporary
password.
nTo keep it, press ⁄.
nTo change it, press ¤.
Be sure to write the password down so
you’ll be able to pass it on to the
appropriate household member.
nFollow the simple voice instructions
to record the Multiple Mailbox
extension name and individual
greeting.
Multiple MailboxMultiple Mailbox is great for families
with teenagers, for households with
roommates and for people who work
at/from their home. With Multiple
Mailbox, up to eight additional members
of your household can receive private
messages in their own personal mailbox.
Each household member has his/her own
password and greeting. There’s no
wading through other people’s messages
to get to yours. Even better, your
messages are kept private for you until
you are ready to review them. The
Multiple Mailbox feature can be added to
your existing Home Voice Mail service.
The “host” is the person who sets up the
Multiple Mailbox and records the initial
greeting.
Individuals with a Multiple Mailbox will
want to call the Access Number
periodically to check for messages. The
Multiple Mailbox can hold up to 50
messages up to two minutes in length.
This includes new messages in all the
individual mailboxes from incoming
callers, as well as any saved messages.
How Multiple Mailbox Works:
When no one is available to answer your
phone, callers will hear your Home Voice
Mail mailbox greeting first, such as
“Hello, you’ve reached the Smith
residence.” Voice instructions will then
explain how the caller can access the
mailbox of the person he/she is trying to
reach. Callers will hear the household
member’s name and the number for
his/her specific mailbox extension.
Sample Individual Greeting: “Hi, this
is (name). Please leave a message for me
after the tone.”
nRepeat the above steps for each
Multiple Mailbox extension.
After you’ve set up your Multiple
Mailbox, you need to change the greeting
that you recorded at the time you set up
your mailbox using the instructions in the
section “Before using Home Voice Mail
for the first time.” Refer to the “How To
Change Your Greetings” section on page
6 for instructions on how to record a new
greeting.
Sample Greeting: “Thank you for
calling. You’ve reached the (name)
residence.”
To Set Up Your Multiple Mailbox with
Household Members Present:
Follow the instructions outlined in the
left-hand column on this page but allow
each household member to set up his/her
individual mailbox himself/herself by
following the Multiple Mailbox voice
instructions.
How To Erase a Multiple Mailbox:
You, the host, have the option to erase a
Multiple Mailbox extension. When you
erase a mailbox extension, you erase all
messages, the password, recorded name
and greeting for that mailbox. Once
erased, that particular mailbox and its
contents are gone.
nTo reach the Personal Options Menu,
press ‹at the Main Menu.
nTo indicate you want to erase a
mailbox extension, press ‹again.
nEnter the mailbox extension number
you wish to erase (1, 2, 3, etc.).
For example:
“If you want Jim, press ⁄; if you want
Bill press ¤; if you want Mary, press
‹; if you want John (host), leave your
message after the tone.”
Once a caller chooses a mailbox
extension number (1, 2, 3, etc.), he/she
will then hear the individual greeting for
that mailbox. The message the caller
leaves is private for that mailbox owner
and can be retrieved only by that owner
with his/her password. If the caller does
not choose a mailbox extension number,
the message will automatically be placed
in the host mailbox.
If you do not already subscribe to the
Multiple Mailbox feature and would like
additional information, please call your
local business office.
How To Set Up the Multiple Mailbox:
If you are a Multiple Mailbox subscriber,
there are a few additional steps you need
to follow. Once you have set up your
Home Voice Mail mailbox, you’re ready
to set up from one to eight* individual
mailboxes so callers can leave private
messages for different members of your
household.
Sample Individual Greeting:
1. “Hi, this is Jim. Please leave a
message for me after the tone.”
2. “Hi, I can’t get to the phone right
now. Please leave a message after
the beep.”
3. “Hi, this is Mary, I’m not home so
leave me a message. Thanks.”
* Eight additional mailboxes available where facilities
exist, three elsewhere.
76