Technical support
Products are often returned due to a technical problem rather than a defective product that may result in unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem over the phone. For more information on warranty service or repair, after the warranty period, please contact our Support Department at the number below.
Customer support and quality service are integral parts of VIZIO’s commitment to service excellence. For technical assistance contact our VIZIO Technical Support Department via email or phone.
VIZIO | Hours of operation: |
Address: | Monday - Friday: 6 am to 9 pm (PST) |
39 Tesla | Saturday - Sunday: 8 am to 4pm (PST) |
Irvine, CA 92618, USA | Please have your VIZIO model number, serial number, |
Phone: (877) | and date of purchase available before your call. |
Fax: (949) |
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Email: techsupport@vizio.com |
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Web: www.vizio.com |
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Legal Notices
FCC Class B Radio Interference Statement
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
1.Reorient or relocate the receiving antenna.
2.Increase the separation between the equipment and receiver.
3.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4.Consult the dealer or an experienced radio/TV technician for help.
Notice:
1.The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
2.Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
3.The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment. It is the responsibilities of the user to correct such interference.
FCC Part 15
This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply within the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced technician for help. FCC warning
Changes or modifications not expressly approved by the party responsible for compliance with the FCC Rules could void the user’s authority to operate this equipment.
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