VIZIO VOJ370F1A User Manual

5.2 Troubleshooting Guide

If the TV fails or the performance changes dramatically, check the display in accordance with the following instructions. Remember to check the peripherals to pinpoint the source of the failure. If the display still fails to perform as expected, contact the VIZIO for assistance by calling 1-877-MYVIZIO (698-

4946) or e-mail us at techsupport@vizio.com.

Problem

No power.

No sound.

If the screen is black.

Power is ON but no screen image.

Wrong or abnormal colors appear.

Control buttons do not work.

Remote Control does not work.

There appears to be image quality issues.

You cannot see a picture.

You see a distorted picture or hear unusual sound.

The picture has abnormal patterns.

Solution

Make sure the power button is ON (White VIZIO Logo).

Make sure AC power cord is securely connected to the AC socket.

Plug another electrical device (like a radio) to the power outlet to verify that the outlet is supplying the proper voltage.

Check your audio connection

Press MUTE on the remote control again, so that MUTE disappears from the screen Check your audio settings, your TV audio may be set to SAP, min or speakers off Press the Volume + (Up) key on your remote control

Make sure that headphones are not connected

Check your input connections.

Make sure the video cable supplied with the TV is secured to the correct video output port on the back of the VCR and the TV. Make any cable you have attached to the TV is secured to the correct output your Set-Top Box, DVD, etc.

Adjust brightness and contrast. Check Source settings.

If any colors (red, green, or blue) are missing, check the video cable to make sure it is securely connected.

Press only one button at a time.

Make sure batteries are inserted correctly

Batteries could be weak.

Make sure you have selected TV on the remote.

For best image quality, view HD wide screen programs where possible. If HD content is not available view “Standard Definition” from a digital source. Standard, analog TV will always be noticeably inferior to HD because your digital flat panel TV has video that is many times better than old TV’s and so you can see interference and deficiencies you did not know you had.

Make sure that the power cord is plugged into a grounded electrical outlet. Make sure that the power button is turned on.

Make sure that the selected input source is connected to a working input source.

If your TV is connected to your computer in RGB or HDMI mode, press any key on your keyboard to “wake” your computer.

You may be getting interference from electrical appliances, cars, motorcycles, or fluorescent lights. If you have not mounted it on the wall, try moving your TV to another location to see if this is the cause of the problem.

Make sure that the input source cable is attached securely and correctly to the back of your TV.

Make sure that the video input source is within the range of your TV. Compare the video input source’s specifications with your TV specifications.

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Vizio VOJ370F1A user manual Troubleshooting Guide

VOJ370F1A specifications

The Vizio VOJ370F1A stands out in the competitive world of soundbars, delivering remarkable audio performance designed to enhance your home entertainment experience. As an audio solution, it is engineered to complement television viewing, gaming, and music playback, ensuring users enjoy crystal-clear sound quality.

One of the main features of the Vizio VOJ370F1A is its powerful sound output. With integrated speakers that are finely tuned for balanced sound, this soundbar produces rich bass and clear dialogue, making it suitable for movies, shows, and music alike. It showcases a total output power that guarantees an immersive listening experience, creating a theatrical ambiance right in your living room.

The soundbar employs advanced technologies to enhance audio performance. It uses Dolby Audio processing, which enables surround sound capabilities, immersing you in the action as if you were part of the scene. With this technology, the soundbar optimizes audio to create a three-dimensional soundscape, elevating the clarity and positioning of sound effects.

Connectivity options are essential in modern audio devices, and the Vizio VOJ370F1A excels in this area. It features Bluetooth connectivity, allowing users to easily stream music from their smartphones, tablets, or other compatible devices. Additionally, it includes multiple HDMI inputs and an optical audio port, providing various ways to connect the soundbar to your television and other devices, ensuring versatility and ease of setup.

One of the standout characteristics of the Vizio VOJ370F1A is its sleek and modern design. With a low-profile silhouette, it can easily blend into any home setup. This aesthetic appeal, combined with its functionality, makes it an excellent addition to your entertainment center.

Furthermore, the soundbar includes a user-friendly remote control, allowing users to effortlessly adjust volume levels, switch between audio modes, and control playback directly from their couch. This convenience, paired with its performance and connectivity features, makes the Vizio VOJ370F1A an appealing choice for anyone looking to enhance their audio experience without the complexity of setting up a complete surround sound system.

In conclusion, the Vizio VOJ370F1A soundbar combines powerful audio performance, advanced technologies, versatile connectivity options, and a stylish design, making it a strong contender in the soundbar market. Whether you're watching movies, playing video games, or listening to music, this soundbar is sure to deliver an enhanced audio experience.