TROUBLE SHOOTING

1.Pool Pump-will not run-

2.Sand Filter- no pressure on gauge-

pressure gauge reading high-

air in the filter-

3.Heater- (Where fitted) heaters (all) doesn’t come on-

gas heaters-

oil heaters-

heat pumps-

heat exchangers-

4. Pool water-

air coming out of water inlet-

sand coming out of water inlets

cloudy water-

wall and floor slippery-

check that power is on

check that RCD (earth trip) & MCB is on check that time clock in ‘timed’ or ‘on’ position

motor ‘hums’-this indicates the pump impellor is jammed- phone for a service visit pump runs but no flow of water- see priming pump

pump doesn’t hold prime-see sand filter, air in filter

check pump is primed

check pump basket is free of debris

check the pressure gauge needle has not jumped the needle post check suction valves are open

give filter a good backwash and rinse

check the pressure gauge needle has not jumped the needle post

check pump lid ‘O’ ring and lid is in position and tight

check all threaded connections in front of pump and ensure they are tight check water level in pool is not low and sucking air through skimmers

IF IN DOUBT TURN OFF AND CALL FOR AN ENGINEER check pool pump is on

check there is a good flow of water, backwash and rinse filter run filter multiport valve in ‘recirc’ position- if heater then runs it is probably indicates a blockage in the sand- phone for an engineer most heaters have a delay timer, let filter pump run for 10 minutes check that the thermostat is calling for heat

IF YOU THINK YOU CAN SMELL GAS don’t turn electric switches on or off don’t smoke

don’t use naked flames

do turn off the gas supply at the meter

do open doors and windows to get rid of the gas

CALL AT ANY TIME, TRANSCO-0800 111 999 check that gas valve is open

if propane, is the tank full?, does the gas line need purging of air check that pilot light is on (where applicable)

check that oil tank is full and valve open check the in-line oil filter is clean check the reset button on the oil burner

if there is heat increase over a period of days and the unit constantly ices up or ‘cycles’- call for an engineer

check that air inlet grills are clean and pump is free of undergrowth!

if heat pump under performs it may be low on gas- call for an engineer

check the ‘domestic’ boiler is on

check that the boiler circulating pump is running

check for air locks on both hot water and pool water circuits

air is being sucked into system, check water level and the weir in skimmer basket, sometimes they get suck!

Also see Pool pump- pump priming and Sand filter- air in filter Check Mech. Pump Seal

is it sand or is it dead algae?

if you can sweep it into a heap it’s sand- call for a service engineer if it fluffs up into the water it’s dead algae- vacuum to waste

and ensure you backwash and rinse thoroughly

water was clear and now cloudy?

check pH and TA (Total Alkalinity), adjust as required

shock dose with un-stabilised chlorine and leave filter to run continuously for 48 hours- you may need to floc as well!

it was green, you shock dosed and it’s now cloudy? floc the pool

check chemical level, shock dose, brush walls and floor leaving filter to run continuously for 48 hours- you may need to floc as well!

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Vogue Industrial ABOVE GROUND SWIMMING POOL manual Trouble Shooting, Pool water

ABOVE GROUND SWIMMING POOL specifications

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