VTech 2101 user manual Base Unit Features, Operating Instructions, In Case Of Difficulty

Models: 2101

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Base Unit Features

Base Unit Features

 

Operating Instructions

 

 

 

PAGE KEY

Press the PAGE key to page the handset.

• Press it second time to cancel a page.

The base will ring the handset for one

minute before ending the page automatically.

• The handset can also cancel the page by pressing the OFF key.

Making Calls

Pick up the handset and press ON. When you hear a dial tone, dial the number. The Handset In Use/ Charging LED will illuminate while the handset is in use.

If you make a mistake when dialing, press OFF to hang up, then press ON to get the dial tone again.

You must always press ON before you can dial a call on the handset.

Answering Calls

When an incoming call is ringing, the LED on the handset will flash. To make sure your phone rings when the Handset is away from the base.

To answer a call when the handset is in the base, just pick up the handset. To answer a call when the handset is away from the base, just press any key on the handset (except OFF).

Disconnecting

To end a call, either place the handset back in the base, or press OFF on the handset.

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Changing Channels

If you notice interference when using your handset, press CHAN to switch to a clear channel. This function is only available when you are on a call.

TONE/PULSE Setting

If you have touch tone service on phone line. Press MEM/PROG, * , *, MEM to switch to TONE dialing.If you have rotary service, press MEM/ PROG, * , # , MEM to switch to

PULSE.

NOTE: Your 2101 is preset at the factory for TONE dialing.

Temporary Tone

If you have a rotary (pulse) telephone service, (TONE/PULSE setting is set to PULSE), this feature allows you to enter special codes and tones to operate answering machines, electronic banking services, or other special services.

First, dial the call normally. Then activate the temporary tone feature

Operating Instructions

Operating Instruction

by pressing TONE* key.You can then press the numbers or symbols you need, and your phone will send the proper signals.

To end the call, press OFF or place the handset back in the base. The phone will automatically go back to rotary (pulse) service.

Programming The Ringer Type

The handset ringer is capable of four different types of ring tones. To change the ring tones or to turn the ringer off, make sure the handset is OFF.

Press MEM/PROG.

Press the # key.

Press a key 1 through 4 to select a ringer type. Or press 5 to turn the ringer off.

Press the MEM key to confirm.

Checking The Ringer

To check which ringer is currently programmed:

Press MEM/PROG.

Press the # key.

Press 0.

Press the MEM key to confirm

Memory Dialing

The 2101 can store up to 10 different phone numbers that you can dial just by pressing phone, MEM and one of the number keys (0-9).

Programming Speed Dial Numbers

The handset must be OFF.

1.Press MEM/PROG.

2.Press the number of the memory location you wish to store the number in (0-9).

3.Using the dial pad, dial the number you want to store (maximum of 16 digits). The number can be entered manually or by using

REDIAL.

4.Press MEM to save.

Speed Number Dialing

1.Press ON.

2.Press MEM and the memory location number key (0-9).

For example, to dial the number you assigned to key 8, you would press ON, MEM, 8.

To Change or Replace a Speed Dial Number

To change or replace a stored number in speed dial memory simply enter the new number following the

Programming Speed Dial Numbers

instructions.

Storing Pauses in Memory

To insert a pause in a phone number, press REDIAL/PAUSE. Each pause

entered will be two seconds in length. If your phone is connected to a PBX you can store the PBX access number and a pause before the phone number. For example, to store 9- PAUSE-555-1234in memory location

8 do the following:

1.Press MEM/PROG.

2.Press 8.

3.Press 9.

4.Press REDIAL / PAUSE.

5.Dial 555-1234.

6.Press MEM.

Using REDIAL

To redial the last number you called, press ON then press REDIAL.

Storing a Redial Number into Speed Dial

To store the last number you dialed as a speed dial number, press MEM/ PROG, a location number (0-9),

REDIAL, MEM.

The Page Feature

From the base unit, press PAGE to signal the handset.To end the page at the base, press PAGE again. To end the page at the handset, press OFF.

If the handset is in use ( off-hock) when PAGE is pressed on the base unit, the handset will emit one page alert. If the handset is not in use (on- hook), the page alert will continue for approximately 60 seconds.

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In Case Of Difficulty

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In Case Of Difficulty

If you have difficulty operating your phone,thesuggestionsbelowshould solve the problem. If you still have difficulty after trying these suggestions, call VTech Communi- cations at 1-800-595-9511. In Canada, call VTech Telecommuni- cations Canada Ltd. at 1-800-267- 7377.

The Phone Doesn't Work at All.

Make sure the power cord is plugged in.

Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack.

Make sure the batteries are properly charged. If you get a LOW BATTERY message or indication, the batteries need charging.

No Dial Tone.

First try all the suggestions above.

If you still don't hear a dial tone, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

You Get Noise, Static, or a Weak Signal Even WhenYou're Near the Base Unit.

Household appliances plugged into the same circuit as the base unit can sometimes cause interference. Try moving the appliance or the base unit to another outlet.

You Get Noise, Static, or a Weak Signal When You're Away From the Base Unit.

You may be out of range. Either move closer to the base, or relocate the base unit.

The layout of your home may be limiting the range. Try moving the base unit to another position.

The Handset Does Not RingWhen You Receive a Call.

Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this User Manual.

Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. Make sure the power cord is plugged in.

You may be too far from the base unit.

You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

You Hear Other Calls While Using Your Phone

Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

You Hear Noise In the Handset, and None of The Keys or Buttons Work

Make sure the power cord is plugged in.

Common Cure for Electronic Equipment

If the unit does not seem to be responding normally, then try putting the handset in its base. If it does not seem to respond, do the following (in the order listed):

1.Disconnect the power to the base.

2.Disconnect the handset battery, and spare battery, if applicable.

3.Wait a few minutes.

4.Connect power to the base.

5.Re-install the battery(ies).

6.Wait for the handset to re- establish its link with the base. To be safe, allow up to one minute for this to take place.

Your Answering System Is Not Recording Messages

Make sure system is turned ON (the ON/OFF key is illuminated).

Make sure the Announce Only feature is set to OFF.

You Cannot Hear Recorded Messages

Using the base volume control, raise the volume to a comfortable listening level.

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VTech 2101 user manual Base Unit Features, Operating Instructions, In Case Of Difficulty