VTech 2S user manual Pport

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Cannot connect to Wi-Fi.	The Wi-Fi is	Press	to enable Wi-Fi.
	disabled.
	The firmware of	Register your tablet on Learning
	the InnoTab® 2S is	Lodge Navigator®, and make
	not up-to-date or	sure the firmware is the most
	the tablet has not	up-to-date version. For the
	been registered	instructions, please see the
	on Learning Lodge	Getting Started With Wi-Fi
	Navigator®.	section on page 8.
Wi-Fi is enabled,	There is no Wi-Fi	Move to a location that has an
but there is no Wi-Fi	network in your	available Wi-Fi network.
network available.	location or network
	signal is weak.
Wi-Fi network is	The selected	Make sure the network is
available, but the	network is not	configured properly and there
connection failed.	configured properly	is no firewall blocking Internet
	or authentication is	access. If a password is needed,
	required.	make sure the correct password
		is entered with the appropriate
		uppercase/lowercase letters
		indicated.

If your InnoTab® 2S does not respond to an inserted cartridge, please carefully try the following:

•Remove all batteries and unplug all wiring.

•Use a cotton swab dipped in rubbing alcohol or an alcohol-based window cleaner to gently clean the contact area of the cartridge slot.

•If necessary, dry all the clean contact areas with a soft, lint-free cloth.

•Please make sure that all parts are completely dry before restoring electricity.

Static electricity may cause the InnoTab® 2S to malfunction. In some cases, the game play score stored in the tablet memory may be lost. In cases where InnoTab® 2S is malfunctioning due to static electricity, reset the tablet by removing and reinstalling the batteries, or by unplugging and replugging the AC adaptor. Or, if the static electricity malfunction occurred during the downloading process, disconnect the USB cable, delete the corrupted file, and reset the tablet as described above. Then reconnect the USB cable and restart the download process.

29For more information and troubleshooting tips, visit www.vtechkids.com/tutorials/innotab2