Troubleshooting

If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call the Supplier.

Problem

Suggestion

My phone doesn’t

Make sure the power cord is plugged in.

work at all.

Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall

 

 

jack.

 

Charge the battery in the handset for 16 hours. For optimum daily performance, return the

 

 

handset to its base when not in use.

 

Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in.

 

 

Allow up to one minute for the handset and base to reset.

 

You may need to purchase a new battery, please refer to the Batteries section of this

 

 

user’s manual.

I cannot get a dial

First try all the suggestions above.

tone.

Move the handset closer to the base. You might have moved out of range.

 

• Your line cord might be malfunctioning. Try installing a new line cord.

 

If the previous suggestions don’t work, disconnect the base unit from the telephone jack and

 

 

connect a different phone. If there is no dial tone on that phone either, the problem is in your

 

 

wiring or local service. Contact your local telephone company.

 

 

 

38 ADDITIONAL INFORMATION

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VTech BS5872 manual Troubleshooting, Problem Suggestion

BS5872 specifications

The VTech BS5872 is a modern cordless phone that combines functionality with sleek design, making it a popular choice for both home and business environments. This phone features DECT 6.0 technology, which enhances its range and sound quality, providing users with a clear and uninterrupted call experience. The long-range capabilities of the DECT technology allow for seamless communication throughout larger spaces without losing signal strength.

One of the standout features of the VTech BS5872 is its digital answering system. It can store up to 18 minutes of voicemail, ensuring that users never miss important messages. The system is easy to navigate, allowing for quick access to recorded messages, which can be played back directly through the handset. This added convenience is particularly beneficial for busy professionals and families alike.

Another significant characteristic is the phone’s large, backlit display, which provides easy visibility even in low-light conditions. The intuitive interface makes it simple to navigate through various settings and features. Users can manage their contacts efficiently, as the phone can store up to 50 entries in its directory, allowing for quick calling without the hassle of manually dialing.

The VTech BS5872 also boasts a reliable intercom feature, enabling communication between handsets without the need for an external device. This is particularly useful in multi-room settings, whether in a home or office scenario. Additionally, the phone includes a built-in speakerphone function, providing hands-free calling that allows users to multitask while on a call.

Battery life is another strong point for the BS5872, as it offers an extended usage time per charge. The phone has a range of up to 1,000 feet, depending on environmental factors, giving users the freedom to move around without losing connectivity.

In terms of security, the phone features encryption capabilities that protect your conversations from eavesdropping. This technology ensures that your calls remain private and secure.

Overall, the VTech BS5872 stands out as a reliable cordless phone with a range of user-friendly features designed to enhance communication at home or in the workplace. Its blend of modern technology, thoughtful design, and practicality makes it an excellent choice for those seeking a functional and stylish telephone solution.