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VTech VM321-2 user manual Troubleshooting, My video and audio monitor does not work at all

Models: VM321 VM321-2

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Appendix

Troubleshooting

If you have difficulty with your video and audio monitor, please try the suggestions below. For customer service, visit our website at www.babymonitors.vtech.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

My video and audio monitor does not work at all.

•Make sure the baby units, parent unit and the batteries are installed and charged correctly (pages 2 to 12). For optimum daily performance, charge the parent unit when it is not in use.

•Make sure the power adapters are securely plugged into the outlet not controlled by a wall switch.

•Make sure the adapter cords are plugged firmly into the baby units and parent unit.

•Make sure the baby units and the parent unit are turned on.

•The parent unit may be too far away from the baby units. Move the parent unit closer to the baby units (but not less than 3 feet).

•Unplug the electrical power to the baby units and parent unit. Wait for approximately

15 seconds, then plug it back in. Turn on the baby units and the parent unit. Allow up to one minute for the baby units and the parent unit to synchronize.

•Install the correct type of batteries in the baby units and follow the proper polarity orientation between the battery and metallic contacts inside the battery compartment.

•Charge the battery in the parent unit for up to 12 hours.

•If the parent unit battery is completely depleted, it may take up to 30 minutes to charge the parent unit before it can be used for a short time (page 13).

•Remove the battery and then install it again. If that still does not work, it may be necessary to purchase new batteries.

•Large obstructions may impact the reception. Try to relocate the baby units, away from large obstructions such as walls and doors.

•Other electronic products may cause interference with your video and audio monitor. Try installing your video and audio monitor as far away from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and cordless telephones.

The video and audio monitor produces high-pitched noise.

•The parent unit may be too close to the baby units. Make sure the parent unit and the baby units are at least 3 feet away from one another.

•You may be too close to the baby unit when you press and hold TALK. Make sure the parent unit and the baby units are at least 3 feet away from one another.

•You may have set the sensitivity level too high. You may need to adjust the sensitivity level to a lower level to avoid audio feedback (page 23).

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VTech VM321-2 user manual Troubleshooting, My video and audio monitor does not work at all
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VM321, VM321-2 specifications

The VTech VM321-2 is a state-of-the-art video baby monitor designed to provide parents with peace of mind while keeping an eye on their little ones. This monitor, part of VTech's VM321 series, combines advanced technology with user-friendly features to ensure that caregivers can monitor their child effortlessly.

One of the standout features of the VM321-2 is its high-resolution color video display. The monitor boasts a large screen that provides clear visuals, allowing parents to see their baby in detail. This is particularly useful during nighttime monitoring, as the device is equipped with infrared night vision, enabling parents to keep watch without disturbing the sleeping baby.

Another key aspect of the VM321-2 is its two-way audio communication system. This feature allows parents to not only hear their baby but also communicate with them. The ability to soothe a crying infant from another room is invaluable and helps in comforting babies quickly.

The VM321-2 includes multiple cameras, allowing for coverage in different rooms or angles. Parents can easily switch between cameras or view multiple perspectives on the same screen, ensuring they are always aware of their child’s surroundings. The monitor also offers a wide-angle lens, which provides an expansive view of the nursery.

In terms of range, the VM321-2 is impressive, with a reliable connection over a significant distance. The monitor operates on a secure digital frequency, minimizing interference from other devices in the home. This means that parents can move freely throughout their house while still maintaining a clear and uninterrupted connection with their baby.

Additional features include temperature monitoring, which alerts parents if their baby's room is too hot or cold, ensuring a comfortable environment. The device also comes with preloaded lullabies and soothing sounds, which can help in calming the baby to sleep.

In summary, the VTech VM321-2 is packed with features that prioritize safety, convenience, and connectivity. Its high-resolution video, two-way audio, extensive range, and additional monitoring features make it a valuable tool for modern parents. With this monitor, families can feel secure knowing they are always connected to their little ones, no matter where they are in the house.