Troubleshooting Chart

Symptom

Possible Cause(s)

Corrective Action

 

 

 

 

 

 

Pump will not start or run

1. Water level too low

1.

Pump switch will not turn on unless water covers top of pump

 

 

2.

Blown fuse or tripped circuit breaker

2.

If blown, replace with proper sized fuse or reset breaker

 

 

3.

Low line voltage

3.

If voltage is under recommended minimum, check wiring size from

 

 

 

 

 

the main switch on property. If OK, contact power company.

 

 

4.

Defective motor

4.

Return for service or replace motor

 

 

5.

Defective float switch

5.

Replace float switch

 

 

6.

Impeller (pump filled with debris)

6.

If impeller will not turn, remove volute and remove debris

 

 

7.

Tangled switch

7.

Arrange switch so the switch moves freely. Reposition pump if

 

 

 

 

 

necessary

 

 

8.

Insufficient liquid level

8.

Make sure liquid level is adequate

 

 

 

 

 

 

Pump starts and stops too

1. Backflow of water from piping

1.

Install check valve

 

often

2. Faulty float switch

2.

Replace float switch

 

 

3.

Check valve not installed or leaking

3.

Remove and examine check valve for proper installation and free

 

 

4.

Discharge head is less than

 

operation

 

 

 

manufacturer's minimum

4.

Recheck all sizing calculations to determine proper pump size

 

 

 

 

 

 

 

Pump shuts off and turns on independently of switch (trips thermal overload protection)

1.

Excessive water temperature

1.

Pump should not be used for water above 120°

2.

Defective switch or entangled switch

2.

Replace or reposition pump

 

is causing pump to run dry

 

 

 

Pump may start unexpectedly. Disconnect

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

power supply before servicing

3.

Low line voltage

3.

If voltage is under recommended minimum, check wiring size from

 

 

 

 

the main switch on property. If OK, contact power company

 

Pump operates noisily or

1. Worn bearings

1.

Return for service or replace

 

vibrates excessively

2. Debris in impeller cavity or broken

2.

Remove housing, clean impeller and/or replace broken impeller

 

 

3.

Piping attachments to building

3.

Replace portion of discharge pipe with flexible connector

 

 

 

structure too rigid or too loose

 

 

 

 

 

 

 

 

 

 

Pump will not shut off

1. Defective float switch

1.

Replace float switch

 

 

2.

Float switch movement restricted

2.

Reposition pump or clean basin as required to provide adequate

 

 

 

 

 

clearance for float

 

 

3.

Restricted discharge (obstruction in

3.

Remove pump and clean pump & piping

 

 

 

piping)

4.

Recheck all sizing calculation to determine proper pump size

 

 

4.

Excessive inflow or pump not

 

 

 

 

 

 

properly sized for application

 

 

 

 

 

 

 

 

 

 

Pump operates but

1. Low line voltage

1.

If voltage is under recommended minimum, check wiring size from

 

delivers little or no water

 

 

 

the main switch on property. If OK, contact power company

 

 

2.

Debris caught in impeller or discharge

2.

Remove, clean and check for tightness

 

 

3.

Worn or defective pump parts or

3.

Replace worn parts or entire pump. Clean parts if required

 

 

 

plugged impeller

 

 

 

 

 

4.

Pump running backwards

4.

Check rotation. (CCW from bottom) Return if CW

 

 

5.

Pump not properly sized for application

5.

Recheck all sizing calculations to determine proper pump size

 

 

6.

Check valve stuck closed or installed

6.

Remove and examine check valve for proper installation and free

 

 

 

backwards

 

operation

 

 

7.

Shut off valve closed

7.

Open valve

 

 

 

 

 

 

 

For Replacement Parts, call 1-800-237-0987

 

1

2

 

 

Please provide following

3

 

information:

 

 

- Model number

 

4

- Serial number (if any)

 

-Part description and number as shown in parts list

Address parts correspondence to:

5

Wayne Water Systems

 

100 Production Drive

6

Harrison, OH 45030 U.S.A.

7

8

Ref

 

 

 

No.

Description

Part. No.

Qty.

1

1/4” NPT Plug

16356-004

1

2

Power Cord-10 ft.

31035-001

1

3

Handle

23124

1

4

Motor Housing

41026-001

1

5

O-ring

19040-001

1

6

Motor Assembly*

63004-001

1

7

Impeller

41032-001

1

8

Volute

41028-001

1

9

7/16”-14 x 1-1/4” Hex Head Screw

**

3

10

5/16”-18 x 3/4” Hex Head Screw

**

3

11

10-24 x 1/2” Round Head

 

 

 

Machine Screw

**

2

*Includes Motor, Seal Plate, Shaft Seal, and O-ring **Standard Hardware Item

www.waynepumps.com

4

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Wayne DSP60, 330600-001 For Replacement Parts, call, Troubleshooting Chart, Symptom Possible Causes Corrective Action

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