Wayne-Dalton 5500/9700 SERIES, Springs Torsion - Series 5500/9700, Pre-Paintedsteel Doors

Required Tools

IMPORTANT

MAINTENANCE AND PAINTING

INSTRUCTION FOR

08/03/2009 REV1	314875 .NO PART	.Corp Dalton-Wayne 2005 Copyright ©
	C

(1) Level (2’ Minimum Length)

(1) Pliers	(1) Screw Driver
	(Phillips Blade)

(1) 7/16” Wrench	Safety Glasses
(1) 9/16” Wrench

(1)Screw Driver (Standard Blade)

(1) Electric Drill with Clutch

(1) 7/16” Hex Head Driver

(1) 1/2” Hex Head Driver

(1) Hammer		1/8” Drill Bit
	(2) Locking Pliers	3/16” Drill Bit

(2) Locking Pliers
(1) 7/16” Wrench	(1) Tape Measure
(1) Ratchet with 7/16”,
1/2”, 9/16” sockets

(1)Screw Driver (Phillips Blade)

Gloves

Safety Glasses

(1) Step Ladder

(1) Socket Wrench with 7/16”, 1/2”, 9/16”, 5/8” sockets

(2 or 3) Saw Horses or other supports for (2 or 3) Saw Horses or other supports for placing

placing sections on while assembling sections on while assembling

Wayne-Dalton Corp.

P.O. Box 67

Mt. Hope, Ohio 44660

Read these instructions carefully before attempting installation. If in question about any of the procedures, do not perform the work. Instead, have a qualified door agency do the installation or repairs.

1. Wear protective gloves during installation to avoid possible cuts from sharp metal edges.

2. It is always recommended to wear eye protection when using tools, otherwise severe or fatal eye

injury could result.

3. Avoid installing your new door on windy days. Door could fall during the installation causing severe

or fatal injury.

4. If the door is to be electrically operated at any time, all pull ropes MUST be removed to prevent

severe or fatal injury to children who may become entangled in the rope. Any locking mechanism MUST

be removed or made inoperative in the unlocked position..

5. Operate door ONLY when properly adjusted and free of obstructions.

6. Should the door become hard to operate or completely inoperative, a qualified door agency should

correct the problem to prevent damage to the door or serious personal injury.

7. DO NOT PERMIT children to play with the garage door or the electrical controls. Severe or fatal

injury could result, should the child become entrapped between the door and the floor.

PRE-PAINTED STEEL DOORS

MAINTENANCE

While factory-applied finishes on steel garage doors are durable, it is desirable to clean them on a routine basis. Some discoloration of the finish may occur when a door has been exposed to dirt-laden atmosphere for a period of time. Slight chalking may also occur as a result of direct exposure to sunlight. Cleaning the door will generally restore the appearance of the finish. To maintain an aesthetically pleasing finish of the garage door, an annual washing of the door is recommended. A mild solution of detergent and water will aid in the removal of most dirt. The following solution mixture is recommended:

One cup of Tide™, or other common detergents, which contain less than 0.5% phosphate, dissolved into five gallons of warm water.

CAUTION: NEVER MIX CLEANSERS OR DETERGENTS WITH BLEACH.

SURFACE PREPARATION FOR PAINTING

Wax on the surface must be removed or paint peeling/flaking will result. To remove this wax, it will be necessary to lightly scuff the surface with a fine steel wool pad, saturated with soapy water. A final wipe and rinse should be done with clean water only, to remove any loose particles and any soapy film residue.

Surface scratches, which have not exposed the metal substrate, can be lightly buffed or sanded with 0000 steel wool or No. 400 sand paper to create a smoother surface. Care must be taken to not expose the substrate under the paint (see Note No. 2). Once the substrate is exposed, the likelihood for rusting is greatly increased. See the following paragraph if metal substrate is observed.

The exposed substrate must be treated to prevent rust from forming (see Note No. 2). Sand the exposed area lightly and paint with a high quality metal primer, specifically intended for galvanized surfaces, to protect the area from corrosion. Follow drying time on primer can label before applying topcoat.

The surface of the factory-applied finish, that is being painted, must not be too smooth, or the paint will not adhere to it (see Note No. 2). It is advisable to test in an inconspicuous area, to evaluate adhesion. If poor adhesion is observed, surface preparation for painting the factory- applied finish, must be repeated until desired results are achieved. Again, care must be taken to not expose the substrate under the paint.

	.necessary not if supplied be
not will listed parts some model, door the on DependingOTE:N				B
274884 #		ROPE PULL 60” (T)
	100362 #	S 6 # (S)	E RCEW	YE
SEPARATELY SOLD	SUPPORT REAR (R)

	RE ASTORSIOQ( )			SPRIN			NG (S)			UIREDQ
		103336(P) NY#LO N C TERN USHIB NG
		100298(O)C #TERN			EARIB		NG BRA		CK ET
	279134 #		N(E )	NDEARIB		NG		BRA(LH)CK ET
	103415 #		M(E )	NDEARIB		NG		BRA(RH)CK ET
		PAIR(L)1 OUC TERN ALAB NC E CALESB									H
284654 #			K(DRU)CABLE			(LEM		FT)
284653 #			(JD)RUCABLE			M(RI		HT)G			T
RE AS	TORSIO (I)				TUN	BE				UIREDQ
245773 #		LO (H)		CK	KIT
280564 #		15”G(R )		D	LAF GNGA LE
280976 #		15” (LF )		LAF		GNGA LE
PAIR 1 TO (WELDED						ETHER)G
	HORIZO (E)			TRA TALNA .HORIZCK &						NG LE
318006 #		(D) JB- 1-			JMBA		BRACK ET
PAIR 1			C(ERTI)VTRA CAL				CK				S
RE AS		ROLLERB( )								UIREDQ
RE AS		TOP (A)		BRACK ET						UIREDQ
List Parts

A F

a

1/4”-20

c

3/8”-16

d

1/4”-20 x 5/8”

f

1/4”-20 x 11/16”

h

5/16” x 1-5/8”

j

1/4” -20 x 9/16”

l

5/16”-18

Flanged Hex Nut

Hex Nut

Carriage Bolt

Self Drilling Screw

Hex Head Lag Screw

Track Bolt

Flanged Hex Nut

#100279

#100313

#306657

#300723

#100292

#200527

b

3/8”-16 x 1-1/2”

e

3/8”-16 x 3/4”

g

1/4”-14 x 5/8”

i

5/16” x 2”

k

5/16” - 18 x 5/8”

Hex Head Bolt

Truss Head Bolt

Self Tapping Screw

Tamper-Resistant Lag Screw

Carriage Bolt

#107645

#154531

#236565

#141888

#108446

8. To prevent severe or fatal injury, avoid standing in the open doorway or walking through the doorway

while the door is moving.

9. Door is constantly under EXTREME SPRING TENSION. To prevent possible severe or fatal injury,

removal, installation, adjustments or repairs, ESPECIALLY to SPRING ASSEMBLIES, CENTER

ANCHOR BRACKETS, BRACKET BOLTS, CABLE DRUMS, BOTTOM CORNER

BRACKETS, SHEAVES, CABLES, ETC., should ONLY be performed by qualified door service

people.

10. Check all bolted connections monthly during the lifetime of the door to prevent damage or severe/

fatal injury caused by loose connections.

11. It is recommended that doors 12’ 0” wide and over be installed by two person, to avoid possible

injury.

12. Definition of key words used in this manual:

WARNING! — Indicates a potentially hazardous situation which, if not avoided, could result in severe or fatal injury.

IMPORTANT! — Required step for safe and proper door operation. NOTE: — Information assuring proper installation of the door.

© Copyright 2009 Wayne-Dalton Corp.

PAINTING

Note: It is NOT recommend that you paint your door any dark color, this may lead to higher surface temperatures resulting in gaps between the stiles and rails of your door section(s).

After the surface has been properly prepared it must be allowed to dry thoroughly, then coated immediately with a premium quality latex house paint. Follow the paint label directions explicitly. Oil base, or solvent base paints are not recommended. Please note that if substrate is exposed and not properly primed, painting with latex paint may cause accelerated rusting of the steel in the exposed area.

NOTES:

1.Repainting of finish painted steel doors cannot be warranted, as this condition is totally beyond the door manufacturer’s control.

2.If the finish painted steel door surface has a textured surface representing wood grain, stucco, etc., this step should not be attempted as danger of exposing substrate is greatly increased.

3.Consult a professional coatings contractor if in doubt about any of the above directions.

4.Follow directions explicitly on the paint container labels for proper applications of coatings and disposal of containers. Pay particular attention to acceptable weather and temperature conditions in which to paint.

DÉCOR LITES ACRYLIC GLAZING CLEANING INSTRUCTIONS:

1.Clean acrylic glazing with nonabrasive soap or detergent and plenty of water. Use your bare hands to feel and dislodge any caked on particles A soft, grit-free cloth, sponge or chamois may be used to wipe the surface. Do not use hard or rough cloths that will scratch the acrylic glazing. Dry glazing with a clean damp chamois.

2.Kerosene may be used to remove grease and oil. When using kerosene for cleaning purposes, make sure that you are familiar with it’s properties, using it only in a well ventilated area away from any sources of sparks and/or fire.

3.DO NOT USE: Window cleaning fluids, scouring compounds, gritty cloths, gasoline, or solvents such

as alcohol, acetone, carbon tetrachloride, etc. © Copyright 2009 Wayne-Dalton Corp.

E	M	G	Q	O	N
				K	N

R

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J	I
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com.dalton-wayne.www

Manual Owners and Instructions Installation

Springs Torsion - Series 5500/9700

...CONTINUED INSTALLATION INSTRUCTIONS

17

ALTERNATE INSTALLATIONS

OPTIONAL ACCESSORY INSTALLATIONS

5500/9700 SERIES™

Using perforated angle, 2” lag screws, 5/16”hex head bolts and nuts (materials may not have been supplied), fabricate the rear supports for horizontal tracks, Fig. 18.

NOTE: Rear supports must be securely attached to joists or other framing members capable of supporting the full weight of the door.

WARNING!

FAILURE TO SECURELY ATTACH REAR SUPPORTS TO JOISTS OR FRAMING MEMBERS AND/OR KEEP- ING HORIZONTAL TRACKS PARALLEL AND WITHIN 3/4” OF DOOR EDGE COULD CAUSE DOOR TO FALL, POSSIBLY IN SEVERE OR FATAL INJURY.

18

Select desired side of door for lock placement. Locate the striker plates over the pre-punched holes in the vertical track on the selected side, nearest the center of the lock (second) section. Fasten the striker plate to the vertical track using (2) 1/4”-20 x 9/16” track bolts and flanged hex nuts. The side lock should be spaced in approximately 1/8” from the edge of the section. Ensure that the lock is square with the section and the lock bolt aligns with the striker plate. Secure the lock to the end stile with (4) 1/4”-20x11/16” self-drilling screws.

IMPORTANT! Side locks must be removed or made inoperative in the unlocked position if an operator is installed on the door.

NOTE: 16’ and 18’ doors will require locks on both sides.

TYPICAL TROLLEY OPERATOR INSTALLATION

If you are installing an electric operator on your door, the following information is provided to ensure proper function of your door/operator installation. Figure below shows a typical means of connecting the operator arm to

the operator stile located in the center of the top section.

	TYPICAL OPERATOR ARM (SUP-
TYPICAL OPERATOR BRACKET	PLIED WITH OPERATOR)
(SUPPLIED WITH DOOR)

SEE OPERATOR BRACKET IN-

STRUCTIONS FOR DETAILS ON

INSTALLATION

Installation Tips:

1. Follow the installation instructions supplied with your operator.

OPERATOR BRACKET

Locate the center of the top section’s strut. The strut is factory attached with ¼” – 14 x 5/8” self tapping screws. Remove, but retain, a few of these screws (approximately 4-6 from the center of the strut, allowing the operator bracket to slide between the section and the strut. Slide the operator bracket until it seats on the male part of the section. The operator bracket must be centered and positioned on the top section so it bridges the transition point of the section thickness. Attach the operator bracket using (8) ¼” – 14 x 5/8” self tapping screws as shown. Re-attach the strut using (2) ¼” – 20 x 11/16” self drilling screws through the operator bracket. Finish re-attaching the strut using the self tapping screws removed previously.

STEP PLATES

g	g		g
			2” STRUT
g		f	g
			(WITH STRUTS ONLY)
(OUTSIDE)			(INSIDE)

LIFETIME LIMITED WARRANTY

Wayne-Dalton Corp.

P.O. Box 67, Mt. Hope,

Ohio 44660

www.wayne-dalton.com

Subject to the terms and conditions contained in this Lifetime Limited Warranty, Wayne-Dalton Corp. (“Manufacturer”) warrants the sections of the door, which is described at the top of this page, for as long as you own the door against:

(i)Peeling, cracking, or chalking of the original factory-applied coating on the door as a result of a defect in the original actory-applied coating or in the application of the original factory-applied coating, in cases where the door sections and the original factory-applied coating: (a) have not been subjected to adverse atmospheric conditions or contaminates (such as salt water or other marine environment, or to toxic or abrasive substances, including those in the air); (b) have been maintained in compliance with Manufacturer’s recommendations; and (c) have not been subject to physical abrasion, impacted by a hard object, or have been punctured.

(ii)The door becoming inoperable due to rust-through of the steel skin from the core of the door section, caused by cracking, splitting, or other deterioration of the steel skin, or due to structural failure caused by

separation or degradation of the foam insulation.

The Manufacturer warrants the garage door hardware (except springs) and the tracks of the above-described door, for as long as you own the door, against defects in material and workmanship, subject to all the terms and conditions below.

The Manufacturer warrants those component parts of the door not covered by the preceding provisions of this Lifetime Limited Warranty against defects in material and workmanship for a period of ONE (1) YEAR from the date of installation.

The Manufacturer warrants the factory-applied finish and the factory attached stiles against fading and cosmetic changes from the time of installation for TWO (2) YEARS. The factory attached stiles are warranted against peeling, cracking, chalking, or delamination from the time of installation for TWO (2) YEARS. If the door is re-stained or re-painted, the TWO (2) YEARS warranty for the factory-applied finish is void.

After a period of TWENTY (20) YEARS, from time of installation, replacement of Lifetime Limited Warranty materials will be pro-rated at 50 per cent of Manufacturer’s published list pricing at time of claim, and you must

19(NOT ILLUSTRATED)

Permanently attach the vinyl weather stripping to both door jambs and the header. Now raise the door to check it’s balance. Unwind spring(s) 1/4 revolution if door raises by itself or is hard to pull down. Wind spring(s) 1/4 revolution if door is hard to lift or comes down by itself.

To adjust spring tension, fully close door. Apply locking pliers to track above third roller. Insert a winding bar into the winding cone. Push upward on the winding bar while carefully loosening the set screws in the winding cone. BE PREPARED TO SUPPORT THE FULL FORCE OF THE TORSION SPRING ONCE THE SET SCREWS ARE LOOSE.

NOTE: On doors utilizing one spring, it will be necessary to clamp locking pliers on the torsion tube to keep the counterbalance cables taut and on the cable drums, BEFORE loosening set screws.

Carefully adjust spring tension 1/4 turn. Retighten both set screws in the winding cone and if required, repeat for the other spring. Recheck door balance. DO NOT ADJUST MORE THAN 1/2 TURN FROM THE RECOMMENDED NUMBER OF TURNS.

If the door does not balance or operate properly, lower the door to the fully closed position and UNWIND THE SPRING(S) FULLY (Reference the insert sheet “Removing the Old Door/Preparing the Opening” section on Torsion Spring Removal). Then recheck the following the items:

1.) Check the door for level.

2.) Check the torsion tube for level.

3.) Check the track spacing.

4.) Check the counterbalance cables for equal tension.

5.) Check the track for potential obstruction of the rollers.

2.	Reinforce top section prior to attaching operator. See illustration below.
3.	Install trolley rail 1/2” to 1” (13 - 25 mm) above high arc of top section of the door.
4.	Mount operator to ceiling so that 1” to 1-1/2” (25 - 38 mm) clearance is maintained between trolley rail and top
section when door is fully open (trolley rail will slope down towards rear).
5. The operator bracket must be mounted to the operator stile on the top section.
6. Attach operator rail to spring pad.
7. Attach operator to ceiling using perforated angle.
8.	IMPORTANT! Operator mounting must be to joists or framing members.

WARNING!

OPERATOR MUST BE TESTED AT TIME OF INSTALLATION AND MONTHLY THERE AFTER, ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS TO ENSURE THAT ALL SAFETY FEATURES ARE FUNCTIONING CORRECTLY. FAILURE TO PERFORM THESE TESTS AND MAKE

ANY NECESSARY ADJUSTMENTS/REPAIRS CAN RESULT IN SEVERE OR FATAL INJURY.

		8
6	3
	4	7

Raise the door to a comfortable working height and secure with locking pliers to the track. Locate the center stile on the bottom section of the door. Using the pre-punched holes at the bottom of the stile as a template, drill (2) 7/32” (6mm) dia. holes through the section. Using the previously drilled holes as a guide, enlarge the holes from outside the door to 7/16” (11mm) dia. and assemble the outside and inside step plates to the section using (2) #8 x 1-5/8” screws. NOTE: Do not drill through or enlarge holes on the inside of the door.

WARNING! TO AVOID SERIOUS INJURY TO FINGERS OR HANDS, NEVER PLACE FINGERS OR HANDS INTO SPACE BETWEEN DOOR SECTIONS WHEN CLOSING DOOR. ALWAYS USE STEP PLATE WHEN

MANUALLY OPERATING DOOR.

PULL ROPE

Attach No. 6 screw eye to wood jamb approximately 48” - 50” (1220 to 1270 mm) off the floor. Use (1) 1/4”-14 x 5/8” self tapping screw, to fasten pull rope clip to the endstile and then tie the pull rope to both the screw eye and pull rope clip.

WARNING! DO NOT INSTALL PULL ROPES ON DOORS WITH ELECTRIC OPERATORS. CHILDREN MAY BECOME ENTANGLED IN THE ROPE, RESULTING IN SEVERE OR FATAL INJURY.

DRILL THROUGH	(INSIDE STEP/LIFT PLATE)
SECTION WITH A 7/16”
(11mm) DIA. DRILL BIT

(2)

#8 x 1-5/8”

SCREWS

#6 SCREW EYE

pay this amount.

This Limited Warranty is extended only to the person who purchased the product and continues to own the premises (where the door is installed) as his/her primary residence (“Buyer”). This Limited Warranty does not apply to residences other than primary, or to commercial or industrial installations, or to installations on rental property (even when used by a tenant as a residence). This Limited Warranty is not transferable to any other person (even when the premises is sold), nor does it extend benefits to any other person. As a result this Limited Warranty does NOT apply to any person who purchases the product from someone other than an authorized Wayne-Dalton dealer or distributor.

The Manufacturer will not be responsible for any damage attributable to improper storage, improper installation, or any alteration of the door or its components, abuse, damage from corrosive fumes or substances, salt spray or saltwater air, fire, Acts of God, failure to properly maintain the door, or attempt to use the door, its components or related products for other than its intended purpose and its customary usage. This Limited Warranty does not cover ordinary wear. This Limited Warranty will be voided if the original finish is painted over, unless Manufacturer’s preparation and painting instructions are followed explicitly. This Limited Warranty will be voided if any holes are drilled into the door, other than those specified by the Manufacturer.

THIS LIMITED WARRANTY COVERS A CONSUMER PRODUCT AS DEFINED BY THE MAGNUSON-MOSS ACT. NO WARRANTIES, EXPRESS OR IMPLIED (INCLUDING BUT NOT LIMITED TO THE WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WILL EXTEND BEYOND THE TIME PERIOD SET FORTH IN UNDERSCORED BOLD FACE TYPE IN THIS LIMITED WARRANTY, ABOVE.

•Some States do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

Any claim under this Limited Warranty must be made in writing, within the applicable warranty period, to the dealer from which the product was purchased. Unless the dealer is no longer in business, a written claim to the Manufacturer will be the same as if no claim had been made at all.

At the Manufacturer’s option, pursuant to the dealer having notified the Manufacturer of a warranty claim, a service representative may inspect the product on site, or Buyer may be required to return the product to the Manufacturer at Buyer’s expense. Buyer agrees to cooperate with any representative of the Manufacturer and to give such representative full access to the product with the claimed defect and full access to the location of its installation.

If the Manufacturer determines that the claim is valid under the terms of this Limited Warranty, the Manufacturer will cause the defective product to be repaired or replaced. The decision about the manner in which the defect will be remedied will be at the discretion of the Manufacturer, subject to applicable law. THE REMEDY WILL COVER ONLY MATERIAL. THIS LIMITED WARRANTY DOES NOT COVER OTHER CHARGES, SUCH AS FIELD SERVICE LABOR FOR REMOVAL, INSTALLATION, PAINTING, SHIPPING, ETC.

Any repairs or replacements arranged by Manufacturer will be covered by (and subject to) the terms, conditions, limitations and exceptions of this Limited Warranty; provided, however, that the installation date for the repaired or replaced product will be deemed to be the date the original product was installed, and this Limited Warranty will expire at the same time as if there had been no defect. If a claim under this Limited Warranty is resolved in a manner other than described in the immediately preceding paragraph, then neither this Limited Warranty nor any other warranty from the Manufacturer will cover the repaired or replaced portion of the product.

THE REMEDIES FOR THE BUYER DESCRIBED IN THIS LIMITED WARRANTY ARE EXCLUSIVE and take the place of any other remedy. The liability of the Manufacturer, whether in contract or tort, under warranty, product liability, or otherwise, will not go beyond the Manufacturer’s obligation to repair or replace, at its option, as described above. THE MANUFACTURER WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, including (but not limited to) damage or loss of other property or equipment, personal injury, loss of profits or revenues, business or service interruptions, cost of capital , cost of purchase or replacement of other goods, or claims of third parties for any of the foregoing.

•Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

IMPORTANT! If door still does not operate properly, contact a qualified door agency.

20

If there are stiles or lite frame dividers included with your door, install them per their instructions at this time.

2 5

TOP SECTION MUST BE REINFORCED

ROPE

No employee, distributor, dealer, representative, or other person has the authority to modify any term or condition contained in this Limited Warranty or to grant any other warranty on behalf of or binding on the Manufacturer, and anyone’s attempt to do so will be null and void.

Buyer should be prepared to verify the date of installation to the satisfaction of the Manufacturer.

The rights and obligations of the Manufacturer and Buyer under this Limited Warranty will be governed by the laws of the State of Ohio, USA, to the extent permitted by law.

•This Limited Warranty gives you specific legal rights and you may also have other rights, which may vary from State to State.

© Copyright 2009 Wayne-Dalton Corporation