Troubleshooting
Problem |
| Check | Cure | |
Burners burn with a yellow or |
| Inspect Weber® Insect / Spider | Clean Weber® Insect / Spider | |
orange flame, in conjunction with |
| screens for possible instructions. | screens. (See Section “Annual | |
the smell of gas. |
| (Blockage of holes.) | Maintenance”) | |
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Burners do not light. |
| The excess flow safety device, | To reset the excess flow safety | |
have a small flickering flame in |
| which is part of the barbecue to | device turn all burner control knobs | |
the HIGH position. |
| cylinder connection, may have | and the cylinder valve OFF. | |
Barbecue temperature only |
| activated. | Disconnect the regulator from the | |
reaches 250˚ to 300˚ in the HIGH |
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| cylinder. Turn burner control knobs to | |
position. |
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| HIGH. Wait at least 1 minute. Turn | |
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| burner control knobs OFF. Reconnect | |
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| the regulator to the cylinder. Turn | |
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| cylinder valve on slowly. Refer to | |
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| “Lighting Instructions”. | |
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Burner does not light, or flame is |
| Is LP fuel low or empty? | Refill LP cylinder. | |
low in HIGH position. |
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| Is fuel hose bent or kinked? | Straighten fuel hose. | ||
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| Does the Front burner light with a | If you can light the Front burner with | |
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| match? | a match, then check the Crossover® | |
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| ignition system. | |
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Experiencing |
| Are you preheating barbecue in the | All burners on high for 10 to 15 | |
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| prescribed manner? | minutes for preheating. | |
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| Are the cooking grates and | Clean thoroughly. (See Section | |
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| Flavorizer® bars heavily coated with | “Cleaning”) | |
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CAUTION: Do not line the |
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bottom tray with aluminum foil. |
| Is the bottom tray “dirty” and not | Clean bottom tray | |
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| allowing grease to flow into catch |
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| pan? |
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Burner flame pattern is erratic. |
| Are burners clean? | Clean burners. (See Section | |
Flame is low when burner is on |
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| “Maintenance”.) | |
HIGH. Flames do not run the |
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whole length of the burner tube. |
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Inside of lid appears to be |
| The lid is | Clean thoroughly. (See Section | |
“peeling.” (Resembles paint |
| paint. It cannot “peel”. What you are | “Cleaning”.) | |
peeling.) |
| seeking is baked on grease that has |
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| turned to carbon and is flaking off. |
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| THIS IS NOT A DEFECT. |
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If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your region using the contact information sheet provided with your manual.
