Weber Spirit 500 series Problem Check Cure Burners burn with a yellow or orange, High position

TROUBLESHOOTING

Problem	Check	Cure
Burners burn with a yellow or orange	Inspect Weber Spider Stopper	Clean Weber Spider Stopper
flame, in conjunction with the smell of gas.	Guards for possible obstructions.	Guards. (See Section "Annual
	(Blockage of holes.)	Maintenance".)
Burners do not light. -or-	The excess flow safety device,	To reset the excess flow safety
Burners have a small flickering flame in the	which is part of the barbecue to tank	device turn all burner control
HIGH position. -or-	connection, may have activated.	knobs and the tank valve OFF.
Barbecue temperature only reaches 250˚ to		Disconnect the regulator from the
300˚ degrees in the HIGH position.		tank. Turn burner control knobs
		to HIGH. Wait at least 1 minute.
		Turn burner control knobs OFF.
		Reconnect the regulator to the
		tank. Turn tank valve on slowly.
		Refer to “Lighting Instructions”.
Burner does not light, or flame is low in	Is LP fuel low or empty?	Refill LP tank.
HIGH position.
	Is fuel hose bent or kinked?	Straighten fuel hose.
	Does the Front burner light with a	If you can light the Front burner
	match?	with a match, then check the
		Crossover Ignition System.
Experiencing flare-ups:	Are you preheating barbecue in the	All burners on high for 10 to 15
	prescribed manner?	minutes for preheating.
	Are the cooking grates and	Clean thoroughly. (See Section
	Flavorizer Bars heavily coated with	"Periodic Cleaning".)
	burned-on grease?
	Is the bottom tray "dirty" and not	Clean bottom tray.
mCAUTION: Do not line the bottom tray	allowing grease to flow into catch
with aluminum foil.	pan?
Burner flame pattern is erratic. Flame is low	Are burners clean?	Clean burners. (See Section
when burner is on HIGH. Flames do not run		"General Maintenance".)
the whole length of the burner tube.

Inside of lid appears to be “peeling.” (Resembles paint peeling.)

The lid is porcelain-on-steel, not	Clean thoroughly. (See Section
paint. It cannot “peel.” What you are	"Periodic Cleaning".)
seeing is baked on grease that has
turned to carbon and is flaking off.
THIS IS NOT A DEFECT.

Fuel scale shows that there is gas in the LP Check adjustment of fuel scale. tank, but tank is empty.

Fuel scale must be adjusted with an empty tank.

If problems cannot be corrected by using these methods, please contact Weber-Stephen Customer Service.

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