If you need service or assistance, we suggest you follow these steps:
1.Before calling for
assistance...
Performance problems often result from little things you can find and fix yourself without tools of any kind.
If your washer does not fill:
l Is the power supply cord plugged into a live circuit with the proper voltage?
l Are both water taps open?
l Have you checked your home’s main fuses or circuit breaker box?
l Are the water supply hoses kinked?
l Is the Cycle Control Knob set and pulled out?
If your washer does not spin:
lIs the lid closed?
l Is the power supply cord plugged into a live circuit with the proper voltage?
l Have you checked your home’s main fuses or circuit breaker box?
2.If the problem is not due to one of the above items?..
l Contact the dealer from whom you purchased the unit, or an authorized Whirlpool”” service company.
3.If you need FSP” replacement partsJ;...
FSP is a registered trademark of
Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool appliance. FSP
replacement parts will fit right and work right, because they are made to
the same exacting specifications used to build every new Whirlpool appliance.
To locate FSP replacement pans in your area, contact the dealer from whom you purchased the unit, or an
authorized Whirlpool service com-
If your washer stops during a cycle:
l Remember, the washer pauses briefly at different times in each cycle. These pauses are normal.
If your washer fills and drains without running:
l Make sure that the Cycle Control Knob is pointing to a number in the cycle.
Make sure the drain hose is higher than the water level in the washer. If it isn?:
l The washer may seem to be drain- ing during wash and rinse cycles.
l Water can siphon out. (See Installa- tion Instructions.)
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*When requesting assistance, please
provide: model number, serial number, date of purchase, and a
complete description of the prob- lem. This information is needed in order to better respond to your request.
@Registered Trademark/SM Service Mark of Whirlpool Corporation
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01990 Whirlpool | Corporation | Printed in U.S.A. |
